Model #11045962400 Kenmore Elite residential washers

  • Top And Cabinet Parts
    3 Results
  • Door And Latch Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Dispenser Parts
    3 Results
  • Tub And Basket Parts
    3 Results
  • Pump And Motor Parts, Optional Parts (not Included)
    3 Results
  • Pedestal Parts (not Included) (for 13`` Pedestals Only
    3 Results
  • Pedestal Parts (not Included) (for 15 1/2`` Pedestals
    3 Results

Question and Answers

Q:

What parts are needed to move my Kenmore washer model 11045962400?

A:

You will need to order the shipping bolt kit that is part 285955. You do not need to order anything else to transport this washer. This shipping bolt kit will have two upper bolts and two lower bolts as shown in the first image below. If you have these bolts available for the moving company, they may be able to install them for you. I you need to install them yourself, use the second image as a guide. Locate the holes in the back panel of the washer that the shipping bolts came out of. Push one of the shipping bolts through a hole and match it up to the threaded hole on the back of the washer tub. You may need to push up on the tub slightly to properly align the bolts. You can unplug the washer and remove the top panel of the washer to see where the top bolts thread into the tub if necessary. There are screws at the very back of the top panel that secure it to the washer cabinet. Remove these screws and then pull the top panel back and then up and off of the washer to remove it. Make sure that the shipping bolts are tightened properly to keep the tub from moving during transportation. Do not forget to remove them at your destination before using the washer.

If you need more help, resubmit your question with additional details.

Read More
Lyle W -
Sears Technician
Q:

front load Kenmore washer model# 11045962400

A:

Thank you for your question and I understand your concern. If the washer is not able to drain, it's not going to spin. You indicate that you can hear the drain pump running or is it just humming? Based on your details, the washer is not able to drain because of a faulty drain pump or a restriction in the tub to drain pump hose (key#6) or in the drain hose. If the drain pump is actually running and there is no restriction or blockage in the drain hose, drain pump or in the tub hose, replace the drain pump.

NOTE: Disconnect the power cord from the power source before removing the lower access panel.

Read More
Joey S -
Sears Technician
February 01, 2011
Q:

Wash cycle wont run or cancel, washer model #11045962400

A:

Thank you for your question and I understand your concern.

It would be very unusual for the door to unlock if the washer has water in it. Normally, if water is detected in the tub, the control will not allow the door to unlock.

Try this, disconnect the power cord from the power source for 2 minutes and then reconnect the power cord and then see what it does. If continues to act the same way, it could have a faulty central control board.

Also, if the washer detects a problem, it should stop running and display a fault code. You did not indicate if there were any fault codes displayed.

I added an image below showing how to run a diagnostic test. 

You also may want to try placing the washer in a diagnostic test if the display stays blank when you re-connect the power cord.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. 

Read More
Joey S -
Sears Technician
July 19, 2013