Model #11042722201 KENMORE residential washers

  • Top And Cabinet
    3 Results
  • Controls And Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Transmission, Motor And Pump
    3 Results
  • Suspension
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

agitator not basket

A:

Thank you for your question and I understand your concern.

The most likely failure will be within the splutch assembly or brake assembly. The basket is supposed to spin along with the agitator. The brake is not likely releasing the spin tube in order for the slider to engage the pulley which is likely preventing the basket from spinning along with the agitator.

 

When a Spin cycle occurs, the brake actuator is energized causing the slider to drop onto the pulley teeth. The brake band is loosened from around the rotor releasing the spin tube. The basket and agitator can now be directly driven by the drive motor and spin.

 

I added an image below with the theory of operation. I recommend calling a service technician to properly diagnose and repair your washer.  

 If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.

 I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. 

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Joey S -
Sears Technician
May 01, 2013
Q:

Model #11042722201 is stuck in spin mode. Brake pin is in center of housing slot and does not appear to change splutch

A:

I added an image below with some theory of operation and troubleshooting. Based on your symptom the splutch is not disengaging. When a Wash/Agitate cycle occurs, the agitator which is connected to the shaft inside the spin tube, is rotated by the drive motor and the splutch pulley. At this time the brake solenoid is not energized. This leaves the slider disengaged from the pulley and the brake band is tight against the rotor. This keeps the spin tube from moving.

When a Spin cycle occurs, the brake solenoid is energized causing the slider to drop onto the pulley teeth. The brake band is loosened from around the rotor releasing the spin tube. The basket and agitator can now be directly driven by the drive motor and spin.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
September 03, 2010
A:

Based on your additional information it sounds like a conrtrol board failure if the motor is running in the agitate mode when plugged in and empty of water. The motor should not be running until the water level is satisfied. The water level is controlled by the control board.

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Joey S -
Sears Technician
September 07, 2010
A:

It appears by your symptom and additional details the control board has failed. The control board is part #3970630 at $147.10

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Joey S -
Sears Technician
September 07, 2010
See more answers
Q:

kenmore washer model # 11042722201...advice required on Seal (3968381) leak..and brake spring (3428342) location

A:

Thank you for submitting a question to Manage My Life.

I do not have the exact manual for your washer, but I am including the disassembly instructions in the images below for a washer similar to yours. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts.

There are no special tools required. The images below will demonstrate complete disassembly.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or to purchase any parts needed; Sears Parts Direct .

I hope this is helpful. Check the things I have covered here, and if I may be of further assistance, include more details in a reply to this post.

Landell

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Landell -
Sears Technician
March 13, 2012

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