Model #11029962891 Kenmore residential washers

  • Top And Cabinet
    3 Results
  • Rear Panel
    3 Results
  • Agitator/basket/tub
    3 Results
  • Brake/clutch/gearcase/motor/pump
    3 Results
  • Machine Base
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results
  • Control Panel
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

leveling spring location

A:

Thank you for your question and I understand your concern.

I not clear in understanding which spring you are referring to. Based on the word "leveling" I will assume you are speaking of the spring located in the middle of the two rear legs of the self leveling assembly.

The spring would connect to each slotted hole as shown in the images below.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
November 17, 2011
Q:

Kenmore Washer Model #11029962891: WIll not spin. Clunking noise appeared first - like off-balance; than it just stopped spinning, although motor is turning.

A:

Thank you for your question.

I am sorry you are having a problem with the washer. I recommend starting the washer in a wash cycle. Once the washer is filled, open the lid to see if the washer is agitating. If it is not agitating, I recommend checking the motor coupler. The motor coupler link the motor to the transmission. If it is broke, the washer will not agitate or spin. Click here to watch a video on how to access the motor coupler.

If the coupler is fine, I recommend checking the basket drive block. If it had come loose, it would make a load clunking noise at the end of the cycle. If the washer is used like this it would eventually cut through the drive block and not spin. I have posted and image below that shows a defective and new drive. Then click here to watch a video on how to access the drive block. If the drive block is defective, I recommend replacing the basket drive also.

I hope this is helpful. Please feel free to reply below with more details if you need further assistance.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
March 13, 2012
Q:

My washer stopped spinning and the auger seems slow. Draining is another issue, it leaves some water in bottom of drum 11029962891 Kenmore Automatic washer

A:

You could have something stuck in the drain pump. If you are able to access that pump (with the washer unplugged) then you may be able to resolve this problem yourself. 

 

Here is a link for a previous answer that shows how to access the drain pump:  please direct me to the instructions for replacing the water pump (# 3363394) for a kenmore elite top loading residential clothes washer.

 

If you need more help, reply with additional details and we will assist you further. 

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Lyle W -
Sears Technician
October 30, 2013