Model #11028972890 Kenmore residential washers

  • Control Panel
    3 Results
  • Top And Cabinet
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Brake,clutch,grcase,mtr, Pump
    3 Results
  • Machine Base
    3 Results
  • Bleach, Detergent,rinse Dispenser
    3 Results
  • Water System
    3 Results
  • Wiring Harness
    3 Results
  • Miscellaneous
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

kenmore 90 plus series washer

A:

Thank you for your question.

Water valves have a screen that catches sand before it enters the valve. The screens are probably plugged if the water is dripping in. To clean the screens start by turning off the water at the shut off valves. Now remove the hose from the valve on the back of the washer. You need to place the hose into a bucket and turn the supply valve on. This will flush the sand out of the hose. The water pressure should be what it is at all other faucets in the house. If you look inside of the valve, you will see the screen. Hold a bowl of water under the water valve and flush the sand out of the valve with a turkey baster. Now reconnect the hose and test the washer. If the water is still dripping in the valve has failed and needs to be replaced.

I hope this is helpful. Please reply below if you need further assistance. Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life. Mark T.

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Mark T -
Sears Technician
October 24, 2010
Q:

Kenmore washer 90 series repair- questions second post

A:

Placing the washer on it's top can cause the suspension plate to come off it's proper position as well has possibly stretching the counter balance springs and suspension springs. The washer cabinet is designed to be removed for servicing the washer. The total volume of oil inside the transmission is between 13-15 ounces of SAE non-detergent non-foaming 60wt motor oil. The oil (p#350572) can be order from Sears PartsDirect. If the washer agitates and the auger will rotate in one direction when some friction is applied then the agitate dogs will not need to be replaced. In order to access the clutch and basket drive the washer cabinet must be removed as well as the agitator, pump and motor.

To access the clutch will require removing the washer cabinet.

  • First, disconnect the power cord from the power source.

  • The console (key#26) will need to be placed in the service position by removing two hidden (2) screws, one (1) screw located at the bottom of the left hand end cap (key#7) and one (1) screw located at the bottom of the right hand end cap (key#10).

  • In order to access the two (2) hidden screws, the left hand end cap trim (key#14) and the right hand end cap trim (key#11) will need to be removed.

  • To remove the end cap trim (key#14&11), place you finger behind the trim at the very top and bend it up enough to clear the console and then hinge it towards the front and off. See first image below.

  • Remove the hidden screw under each end cap trim at the bottom of the end caps. Slide the console forwards about 1/4 inch and the raise it upwards and hinge it over the rear panel.

  • Disconnect the 3 wire lid switch harness plug located on the top. Pop the two (2) gold colored cabinet clipsoff as shown in the image below.

  • Remove the plastic cover under the left hand side of the console and disconnect the hoses. Make a note of where the hoses go before taking them off.

  • Place the tip of a flat tipped screw driver down into the first valley and then push the handle end to the rear of the washer to pop off the cabinet clips.

  • Open the lid and grab the opening and tilt the top of the washer cabinet forwards just a few degrees and then walk it backwards and off.

  • Remove the agitator.

  • Remove the water pump by prying the two (2) pump retainer clips off.

  • Leave the two (2) pump hoses connected to the pump and shove the pump over to the left and out of the way of the motor.

  • Disconnect the motor wire harness plug from the motor.

  • Pry the two (2) motor retainer clips off. Note: if there is a screw threaded through the motor retainer clips, remove the screws before prying the motor retainer clips off.

  • Remove the motor.

  • Remove the gear case bolts and drop the gear case and remove. Note: You will have to lean the washer back a little in order to remove the gear case.

You now have access to the clutch.

See images below for further instructions.

Reverse the procedure to re-assemble the washer.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
July 27, 2010