Model #11027152600 Kenmore Elite residential washers

  • Top And Cabinet Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Motor, Basket And Tub Parts
    3 Results
  • Pump Parts, Optional Parts (not Included)
    3 Results

Question and Answers

Q:

shen washer goes into spin cycle, it stops out of balance. even with a empty load. suspension springs good. any ideas?

A:

If you detect noise or see vibration in the spin mode, then you may have an item stuck between the spin basket and the outer tub. This could be causing the UL error code. If you suspect that you have an item caught in this area, you can unplug the washer and remove the basket as shown in the first image below. Your washer will be slightly different than the one shown but the procedure is basically the same. Once you remove the cap on the agitator, you will likely see a spring retainer that needs to be removed using a 1/2" socket drive extension. The rest of the procedure is the same. If you find and remove an item between the spin basket and the outer tub then this may correct your problem.

If the washer works properly in the agitation mode and is not having any apparent problems spinning even though you are seeing the UL code, then the control board (part W10189966) will likely need to be replaced. The second image shows how to access and replace the control board in this washer. You can order the part from the Sears PartsDirect website. Unplug the washer to disconnect electrical power before accessing internal components.

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Lyle W -
Sears Technician
October 15, 2010

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