Model #11027087600 Kenmore Elite residential washers

  • Top And Cabinet Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Motor, Basket And Tub Parts
    3 Results
  • Pump Parts, Optional Parts (not Included)
    3 Results

Question and Answers

Q:

Oasis machine giving trouble

A:

Hi Mary,

Thank you for submitting a question to Manage My Life.

Since you have replaced the main control board, this is most likely an issue due to mechanical friction. The first thing I recommend is removing the basket and checking for something caught between the tub and basket. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. If there is an item of clothing between the tub and basket it can cause this issue. I am including a set of images below that demonstrates removing the basket. You will also need to make sure the basket is free to move up and down.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website; Sears Home Services .

Here is a link that you may use to view the parts list diagram or purchase any parts needed for your appliance; Sears Parts Direct .

I hope this is helpful. Check the things I have covered here and if I may be of further assistance please reply to this post.

Landell

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Landell -
Sears Technician
May 21, 2012