Model #11027062603 Kenmore Elite residential washers

  • Top And Cabinet Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Motor, Basket And Tub Parts
    3 Results
  • Pump Parts, Optional Parts (not Included)
    3 Results

Question and Answers

Q:

I have a kenmore oasis washer and it is leaking out of th ebottom. What could be causing this It is also giving me an f51 error

A:

Thank you for your question.

I am sorry you are having a problem with the washer. If the washer is not over flowing with water the problem is likely to be failed tub seals. The seals are for the bearings. If the seals are leaking, the tub has to be replaced. I checked the warranty and the tub has a ten-year warranty. the part would be covered but you have to pay the labor cost. The F-50 and the F-51 error code on this washer indicates that the machine control board in the console detects a motor RPS (Rotor Position Sensor -- tachometer) failure. This can be caused by a number of different problems. You could have a bad RPS sensor, a failed motor, a wire harness connection problem or an item stuck between the spin basket and the outer tub that is interfering with spin basket rotation. A water filling problem could also cause this code to be displayed since the basket would have excessive friction if water is not entering the machine properly. With the washer off, spin the basket to see if it rotates freely. If you detect resistance or suspect that an item is stuck between the basket and the outer tub, you will likely need to remove the basket and check this area. The procedure for removing the basket is shown in the first image below. Remove the basket and check for foreign objects or debris.

If the basket spins freely, make sure that your water supply cut-off valves are fully open. Shut off the water supply and remove the hoses from the connections on the back of the washer. Place the ends of the hoses in a bucket and briefly turn on the water supply to check the flow and water pressure coming from the end of the hoses. Check the inlet water valve screens for deposits or debris that could interfere with the water fill. The motor will begin to spin the basket before the washer completes the filling function. If the filling is slow, it could cause the F-51 and F-50 code.

If the water supply is okay, you could have a wire harness connection problem, failed RPS sensor or a number of other failures. If you are technically advanced and have a volt/ohm meter, you can use the technical information provided in the third image to try and diagnose your likely failure. NOTE: This information is intended for technicians. Follow electrical safety guidelines when using this information. Unplug the washer to disconnect electrical power before accessing internal components. Internal metal edges in the washer can be sharp. Protective gloves are recommended.

I recommend that you unplug the washer and access the control board first. Check the wire harness connections on the P10 and P5 plugs first. Measure the resistance through the motor and the RPS sensor as shown below. This may point you in the direction of your failure. If you need more help, submit additional details.

This is often a difficult failure to diagnose and repair in an Oasis washer. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Please let me know if you need further assistance.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
January 06, 2012
Q:

my lid lock broken onmy kenmore elite oasis washer how do i replace it

A:

Thank you for your question.

I think this is a duplicate question. I will post my response below for that question. If you need further assistance, please feel free to add to the thread below.

I am sorry you are having a problem with the washer. To replace the lid lock you do not have to unlock it first. You can lift the top up. First, unplug the washer from the outlet. Then use a putty knife to release the clips securing the top. Once the top is raised, you need to tape the lid down because when you remove the lock it will spring open. Once taped remove the screws securing the lid lock. Then use the second image to access the control for routing the wire harness. After the old lid switch is disconnected, install the new switch making sure to route the harness in the same manner.

Please let me know if you have any questions or run into problems.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
April 08, 2011
A:

Thank you for the reply. We do not have the step-by-step instructions for replacing the lid switch. We just have the information on how to access the components. I have given the instructions to show how to access the lid lock and how to remove the console. Once the unit is opened, you can remove the screws securing the switch. Then remove the wire connector and take the switch out of the washer. Once out route the new switch harness in the same manner and connect it to the control. Then secure the switch and reassemble the washer.

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Mark T -
Sears Technician
April 11, 2011
A:

I am glad it is working for you.

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Mark T -
Sears Technician
April 11, 2011
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Q:

Washer F1 Code 11027062603

A:

Thank you for submitting a question to Manage My Life.

Since the tub on your washer has recently been replaced this is most likely an issue being caused by an issue with the pressure hose. There are four areas of concern that can cause the F1 error Code. I recommend checking the following;

  1. An air leak in the pressure switch hose. Inspect the pressure switch hose for cracks, pin-holes or loose connections. I am including a set of images below that demonstrate gaining access to the pressure hose. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. If an air leak is detected, replace the pressure switch hose.
  2. Ensure that there is no moisture in the air pressure system. Inspect the pressure switch hose system for evidence of moisture. Replace the pressure switch hose if moisture is detected.
  3. Check for Lint or flashing in the air dome. Visually inspect the air dome (where the pressure hose attaches to the tub). Use a small round device (small screwdriver) to ensure that there is nothing blocking the air dome outlet on the tub.
  4. The control not sensing the water level correctly. The control cannot be field tested for accuracy. If you do not find any issues with the pressure hose, replace the control. Control replacement should only be done after you have verified that there are no issues with the air pressure system.


If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website; Sears Home Services .

Here is a link that you may use to view the parts list diagram or purchase any parts needed for your appliance; Sears Parts Direct .

I hope this is helpful. Check the things I have covered here and if I may be of further assistance please reply to this post.

Landell

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Landell -
Sears Technician
July 18, 2012

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