Model #11026952690 Kenmore residential washers

  • Top And Cabinet
    3 Results
  • Control Panel
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Brake, Clutch, Gearcase, Motor And Pump
    3 Results
  • Bleach, Detergent And Rinse Dispenser
    3 Results
  • Machine Base
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

My Kenmore 11026952690 washing machine is not washing and spinning.

A:

Your symptoms indicate that the motor coupler between the drive motor and the transmission is broken. The images below show how to open up the cabinet for the washer and access this component. Unplug the washer to disconnect electrical power before beginning this procedure. Remove the screw from each side of the console as shown in the first image below. You should then be able to hinge the console up and back so that you can remove the cabinet as shown in the second image. The third image shows how to remove the drive motor to access the motor coupler. I am almost certain that you will find this component broken since the washer will drain but does not spin or agitate.

You can order a new motor coupler from the Sears PartsDirect website. The part number is 285753A.

Make sure that you follow the reassembly tips to properly replace the cabinet on the washer.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

If you need more help, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
September 23, 2010
A:

Make sure that you plugged the lid switch back in when you reassembled the washer. This is a detail that is easy to miss. UNPLUG the washer before accessing internal components. If the lid switch is plugged in properly, check the other wiring connections in the console. If you unplugged the wiring harness on the drive motor switch, make sure that it was plugged back in properly. Since the motor was running before you replaced the motor coupler, it is likely that you missed a step in reassembling the washer. If you need more help, reply with additional details.

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Lyle W -
Sears Technician
October 14, 2010
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