Model #11025842400 Kenmore residential washers

  • Top And Cabinet Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Rear Panel Parts
    3 Results
  • Agitator, Basket And Tub Parts
    3 Results
  • Brake, Clutch, Gearcase, Motor And Pump Parts
    3 Results
  • Machine Base Parts
    3 Results
  • Wiring Harness Parts
    3 Results
  • Brake And Drive Tube Parts
    3 Results
  • Gearcase Parts
    3 Results
  • Water System Parts
    3 Results
  • Miscellaneous Parts And Optional Parts (not Included)
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

washer wont agitate

A:

Thank you for your question.

I am sorry you are having a problem with the washer. I assume the washer will fill with water but when it should be agitating it is not doing anything. I have looked up the model number you have submitted. On this washer, the lid switch has to be closed for the washer agitate and spin. If the washer will not spin either, I suspect a failed lid switch.

A quick check you can do is to jump the lid switch and see if it will drain. If the washer operates, the lid switch needs to be replaced.

To jump the lid switch you need to unplug the washer and open the console. I have provided you with the instructions for opening the console below. Once you have the console open, locate the connector for the lid switch. Place an insulated jumper between the gray and white wires. Not the green it is a ground and will cause a short. After inserting the jumper make sure it will not touch anything metal, plug the washer in. Start the washer in a drain cycle. If the washer drains and spins, you need to replace the lid switch. Do not leave the jumper in while you are waiting for the part. The jumper is only of the test.

To you replace the lid switch you have to remove the cabinet of the washer. The instructions for that are also in the image below. Once the cabinet is removed you can take the screws out securing the lid switch and remove the harness from the clips along the underside of the cabinet. Then reinstall the lid switch in the reverse order. Before you reassemble the cabinet, please read the instructions for installing the cabinet provided in the image.

Please click here to watch a video on how to replace the lid switch.

I hope this is helpful. Please reply below if you need further assistance. Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life. Mark T.

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Mark T -
Sears Technician
April 22, 2011
Q:

kenmore washer model 11025842400 wont spin or agitate

A:

Thank you for your question.

By what you have stated, it sounds like a lid switch failure. The lid switch has to be closed for any motor function on your washer to work. If the lid switch is faulty, it will fill but nothing else. A quick check you can do is to jump the lid switch and see if it will drain. If the washer operates, the lid switch needs to be replaced.

To jump the lid switch you need to unplug the washer and open the console. I have provided you with the instructions for opening the console below. Once you have the console open, locate the connector for the lid switch. Place an insulated jumper between the two colored wires. Not the green it is a ground and will cause a short. After inserting the jumper make sure it will not touch anything metal, plug the washer in. Start the washer in a drain cycle. If the washer drains and spins, you need to replace the lid switch. Do not leave the jumper in while you are waiting for the part. The jumper is only of the test.

To you replace the lid switch you have to remove the cabinet of the washer. The instructions for that are also in the image below. Once the cabinet is removed you can take the screws out securing the lid switch and remove the harness from the clips along the underside of the cabinet. Then reinstall the lid switch in the reverse order. Before you reassemble the cabinet, please read the instructions for installing the cabinet provided in the image.

Please click here to watch a video on how to replace the lid switch.

I hope this is helpful. Please reply below if you need further assistance. Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life. Mark T.

Read More
Mark T -
Sears Technician
September 01, 2011
Q:

i need to replace the timer on my washing machine but the knob won't come off. i can't get it to turn counterclockwise. what do i do?

A:

Thank you for your question and I understand your concern.

The timer knob on your model washer does not thread off or on. You will need to access the back side of the timer and it will likely have instructions written on the back. On the back of the timer you find the end of the time shaft. In the middle of the timer shaft is a pin that runs through the timer shaft up to the end locking the knob on. The pin/shaft will need to be pulled out (3/16) just a little in order to release the timer knob. Once the pin/shaft has been pulled out a little then you can pull the timer knob off. I added an image below showing the metal timer body which the knob is threaded and type you have with plastic body where you must pull the center pin out 3/16 of an inch before pulling the timer knob off. See image below.

To access the back of the timer you must remove the left and right hand console end cap covers and then remove the screw located at the bottom of each console end cap. Slide the console panel towards the front and lift it up and hinge it over the back panel. See image below.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
April 27, 2012