Model #11024712300 Kenmore residential washers

  • Top And Cabinet
    3 Results
  • Control Panel
    3 Results
  • Rear Panel
    3 Results
  • Agitator/basket/tub
    3 Results
  • Brake/clutch/gearcase/motor/pump
    3 Results
  • Machine Base
    3 Results
  • Wiring Harness
    3 Results
  • Brake/drive Tube
    3 Results
  • Gearcase
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

How do I remove the back of my Kenmore washer model 11024712300?

A:

To access these parts, you will need to pull the cabinet off of the washer instead of removing the back panel. Unplug the washer and follow these steps:

  • Pull the plastic end cap off of each side of the console.
  • This will expose a screw on each side of the console that secures it to the top panel. Remove the screw from each side of the console.
  • Pull the console slightly forward and then hinge it up and back over the top of the back washer panel as shown in the image below.
  • Unplug the wire harness connection to the lid switch.
  • Release the cabinet clip on each side as shown in the image below.
  • Pull the cabinet forward and off of the washer to access the lid switch and water valves.

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Lyle W -
Sears Technician
Q:

My 11024712300 - KENMORE Automatic washer fills with water and then does not advance any further. Is this likely to mean the timer is bad?

A:

I have checked the wiring diagram of you washer. For your washer to only fill and do nothing else the problem could be a timer or lid switch.

Most likely, the problem is the lid switch. To check the lid switch unplug the start by unplugging the washer.

  1. Remove the two end caps to access the screws securing the console.
  2. Then remove the screws securing the console to the cabinet.
  3. Lift the console and flip it back into the service position. #Locate the plug for the lid switch.
  4. Then insert an insulated jumper in to the white and gray wires.
  5. Turn the timer to spin and pull the knob out.
  6. Carefully plug the washer in and observe the operation.

If the washer starts, the lid switch needs to be replaced. Make sure to unplug the washer and remove the jumper. The image below has the instructions for removing the cabinet, which you have to do to replace the lid switch.

The part number for the lid switch is 3949238 and can be ordered using the following link. Lid switch

If you need further assistance, please submit more details with a model number.

Thank you for using Manage my life.

Here is a link to order any parts you need. Sears Parts Direct .

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Mark T -
Sears Technician
September 09, 2010
Q:

My kenmore washer wont drain or turn on. what can I do?

A:

Thank you for your question.

By what you have stated, it sounds like a lid switch failure. The lid switch has to be closed for the drain and spin cycle on your washer. If the lid switch is faulty, it will act as if the lid is not closed. On this model, make sure the lid hinge screws are tight. If the screws are loose, the hinge might not activate the lid switch. A quick check you can do is to jump the lid switch and see if it will drain. If the washer operates, the lid switch needs to be replaced.

To jump the lid switch you need to unplug the washer and open the console. I have provided you with the instructions for opening the console below. Once you have the console open, locate the connector for the lid switch. Place an insulated jumper between the gray and the white wires. Not the green it is a ground and will cause a short. After inserting the jumper make sure it will not touch anything metal, plug the washer in. Start the washer in a drain cycle. If the washer drains and spins, you need to replace the lid switch. Do not leave the jumper in while you are waiting for the part. The jumper is only of the test.

To you replace the lid switch you have to remove the cabinet of the washer. The instructions for that are also in the image below. Once the cabinet is removed you can take the screws out securing the lid switch and remove the harness from the clips along the underside of the cabinet. Then reinstall the lid switch in the reverse order. Before you reassemble the cabinet, please read the instructions for installing the cabinet provided in the image.

I hope this is helpful. Please reply below if you need further assistance. Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life. Mark T.

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Mark T -
Sears Technician
November 30, 2010

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