Model #11023032101 Kenmore Elite residential washers

  • Top And Cabinet
    3 Results
  • Control Panel
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Brake/clutch/gearcase/motor/pump
    3 Results
  • Machine Base
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results
  • Brake And Drive Tube 388952
    3 Results

Question and Answers

Q:

Replace timer 11023032101 KENMORE AUTOMATIC WASHER

A:

Thank you for your question and I understand your concern.

In order to access and replace the timer you will need to first disconnect the power cord from the power source.

  • Push the timer knob in and the remove it by turning it counter clockwise (CCW) until the knob threads off.
  • Pull the timer indicator dial off.
  • Remove the two screws from behind the timer indicator dial.
  • Remove the left and right hand end cap covers. Lift the top of the end cap up enough to clear the control panel and pivot the end cap cover towards the front of the washer. See image below.
  • Remove the screw located at the bottom of end cap.
  • Slide the control panel towards the front of the washer 1/4' and the lift the control panel up and hinge it over the rear panel.
  • Disconnect the wire harness connector from the timer by pulling on the plastic connector portion and not by the wires.
  • The will likely be another single wire connecting the timer motor lead that will also need to be disconnected.
  • Remove the timer and reverse the procedure to install the new timer.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
August 24, 2012
Q:

How to replace ld-switch on washer.

A:

Thank you for you question.

I am sorry you are having a problem with the washer. I should be able to help you with replacing the lid switch. First, unplug the washer. To replace the lid switch you have to remove the cabinet. I have included a set of illustrated instructions (See below). These should step you through the process of removing the cabinet to access the lid switch. Please click on this lick to watch a video on how to remove the cabinet . The lid switch on this model is different but the instructions are the same.

Please let me know if you need further assistance on repairing the washer.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
February 26, 2011
Q:

Top load Kenmore washer 11023032101: On & off problem, not each load; this washer will leave black, greasy flakes on my clothes, looks similiar to lint.

A:

Thank you for your question and I understand your concern.

Based on your symptom and description you are likely seeing the soap scum which can adhere and build up on the inner wall of the outer tub coming loose and getting onto clothes and not lint.

The soap scum will likely have to be manually removed by scraping it off with a plastic type utensil. The soap scum line will normally be located at the high water level areas where the foam and scum normally rises to.

In order to access the inner wall of the outer tub will require removing the washer cabinet and the tub cover.

I added a YouTube video I found showing how to access and replace the water inlet valve but all you need is to remove the cabinet and tub cover ring. The vidio shows the the different types and methods of placing the control panel into the service position. Once you have the cabinet removed, remove the tub cover by releasing each of the locking tabs and lifting the tub cover off. Click here to view the video. NOTE: Disconnect the power cord from the power source before servicing the washer.

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Joey S -
Sears Technician
March 24, 2011