Model #11023022101 Kenmore Elite residential washers

  • Top And Cabinet
    3 Results
  • Control Panel
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Brake/clutch/gearcase/motor/pump
    3 Results
  • Machine Base
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results
  • Brake And Drive Tube 388952
    3 Results

Question and Answers

Q:

How do I install the timer on my Kenmore Elite washer?

A:

  1. Unplug the washer to disconnect electrical power.
  2. Pull the plastic end cap off of each side of the console. Remove the screw that you will find under each end cap that secures the console to the top panel of the washer.
  3. Rotate the control panel up and back to gain access to the timer.
  4. Remove the control knob by pushing the knob in and holding the rear of the shaft by the slotted end with a small screwdriver so that it does not move, then pull the knob off of the front of the shaft. Pull the cover and plate off of the timer shaft.
  5. Pull the wire connectors off of the timer terminals.
  6. Remove the screw from the front of the timer.
  7. Lift the timer locking tab so that it clears the hole in the console. Slide the timer to the left until the catches clear the console slots and remove the timer from the console.

NOTE: Some timers vary slightly on these models of washers. Removing the knobs or the timer from the console can be slightly different among the various washers. A sticker on the back of the timer may be in place to direct you on knob and timer removal. Follow these instructions if this sticker is present.

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Lyle W -
Sears Technician
April 14, 2008
Q:

How do I change/fix the cycle slector control on Kenmore Elite Model 11023022101? It won't turn.

A:

Thank you for your question and I understand your concern.

If the timer is not advancing, the timer is faulty and will need to be replaced.

If the control knob that you push and pull will not turn manually, the timer will need to be replaced. You may want to see if you can turn the dial instead of the knob. Push the knob in and then see if you can turn the dial. If the dial will not turn, the timer will need to be replaced. Sometimes pushing and pulling out on the knob rapidly will unlock/unjam the timer.

To replace the timer:

  • Disconnect the power cord from the power source.
  • Remove the timer knob by pushing the timer knob in and then un-screw the timer knob by turning it counter clockwise.
  • Pull the indicator dial off.
  • Remove the two screws that were hidden under the timer dial.
  • Remove the left and right hand end cap from the control panel. Lift the upper rear edge of the end cap up and pivot the top of the end cap towards the front of the washer.
  • Remove the screw located under both end caps.
  • Slide the console towards the front of the washer and lift it up and hinge over the rear panel.
  • Disconnect the wire harness connector on the timer.
  • Reverse the procedure to install the new timer.
The part number of the timer is 3955734 which can be ordered from Sears PartsDirect I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
January 31, 2012
Q:

Why does agitator in washer agitate while tub is filling during both wash/rinse cycles?

A:

I'm going to assume that the water will shut off when it reaches the set level. The symptom that you described is an uncommon one. Most likely it is a timer problem or wire harness problem. This type of failure should be diagnosed by a technician.

I recommend calling a service technician to diagnose and repair your washer.

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Joey S -
Sears Technician
April 04, 2008