Model #11020927990 KENMORE Residential Washers

  • Top And Cabinet
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  • Rear Panel
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  • Agitator/basket/tub
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  • Brake/clutch/gearcase/motor/pump
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  • Machine Base
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  • Control Panel
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  • Wiring Harness
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  • Water System
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  • Miscellaneous
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Question and Answers


Kenmore 90 Series Washer model #11020927990. Timer knob is not working properly.


Thank you for your question.

I am sorry you are having a problem with the washer. If the washer is filling but noting else the problem could be a defective timer, pressure switch, or wiring problem. I recommend turning the timer to a spin cycle first. If the washer drains, the problem is likely a pressure switch. If the washer will not drain and spin, I recommend unplugging the washer and removing the cabinet. Once the cabinet is removed, you can check all the wire connections. Click here to watch a video on how to remove the cabinet. After you have checked the connections, reinstall the cabinet and check the operation. If it still will not operate, you will need a volt ohmmeter to make some electrical checks. If you have a meter and feel confident making live voltage checks, please let me know. I can assist you in the diagnostics.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
March 05, 2012

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