Model #11020902991 KENMORE residential washers

  • Top And Cabinet
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Brake/clutch/gearcase/motor/pump
    3 Results
  • Machine Base
    3 Results
  • Control Panel
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results
  • Brake And Drive Tube 388952
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

how do I remove the top cover on my washer model #11020902991

A:

Thank you for your question.

I have taken the time to look up the instructions for opening the washer. On your washer, the whole cabinet has to be removed for service. I have included a set of illustrated instructions (See below). These should step you through the process of removing the cabinet. Please make sure to unplug the washer before attempting any service.

Please let me know if you need further assistance on this, by replying below. Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
February 01, 2011
Q:

Why did my Kenmore 90 Series Washer 11020902991 stop agitating and spinning?

A:

Thank you for your question.

  • I am sorry that your service date is so far out.

  • It is difficult to be with out a washer and dryer for that long of a time.

  • It sounds like the drive coupling has failed.

  • While this is a part that a home owners would be able to repair themselves. It does require some technical ability to accomplish this repair.
It requires removing the cabinet,the pump the motor and then the drive coupling.

  • I would suggest that you wait for the technician.

  • The reason is, if you were to attempt to repair the washer yourself and it didn't go well,it could void you protection agreement, that you spent good money for, to have a technician repair.

I hope this helps. And once again I am sorry for the length of time it is going to take to get it repaired.

Thank you for using Manage My Life.

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Sam A -
Sears Technician
September 10, 2010

Top Parts