Model #11020612991 Kenmore residential washers

  • Top And Cabinet
    3 Results
  • Control Panel
    3 Results
  • Rear Panel
    3 Results
  • Agitator/basket/tub
    3 Results
  • Brake/clutch/gearcase/motor/pump
    3 Results
  • Machine Base
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results

Error Codes

Error Code:



Question and Answers


Washer makes humming noise and not running like it is locked up. Can you reset it? 11020612991 Kenmore Automatic washer


Thank you for your question and I understand your concern.

I will need additional details in order to have complete and full understanding of the symptoms. Did the washer fill with water? If it's humming when it should be filling with water, it could have faulty water inlet valve or the water supply is turned off. If you set the timer to the drain and spin cycles, will it spin? If the washer did fill with water and then began humming, then it could have a jammed drain pump, loose wire in the start voltage circuit, it could have a faulty timer or motor. If it will fill with water and the motor is actually running instead of humming but it will not agitate or spin but only drains, then it could have a broken motor coupler.

 I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. 

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Joey S -
Sears Technician
April 17, 2013