Model #11020422991 KENMORE Residential Washers

  • Top And Cabinet
    3 Results
  • Control Panel
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Brake/clutch/gearcase/motor/pump
    3 Results
  • Machine Base
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results
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Error Codes

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Question and Answers

Q:

spin cycle 11020422991 Kenmore Automatic washer, compact a/w

A:

Thank You for choosing Sears PartsDirect.com and being a valued member. It is unfortunate to hear that you are having issues with your washer and I do understand your frustration. Glad to help out. I'm looking at your model number 11020422991 and from your description I would suspect an issue with the motor. Since the motor does not work with a full load but will on a small it is possible that the motor is failing. Here is a link that will help troubleshoot the motor. Just click the blue link above to be taken to the page. I trust this information will help you.

 

Thank you for choosing Sears PartsDirect.com.

 

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Sherman_G_Wallace -
Sears Technician
January 15, 2015
Q:

Q:

kenmore model 11020422991 wont drain and pump and hoses not clogged what else can i checkshould pump spin easy?

A:

I see you have checked the obvious, when it comes to the Kenmore washer not draining. I hope the link provided below helps in the diagnose while waiting on a response from an expert on your specific model, If you decide on service, the link is also provided below.

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Anna T -
November 25, 2012
A:

I know that it can be very difficult to have issues with your washer. You did not indicate if the washer motor is actually running or humming when set into the spin mode with the lid down. If the washer motor is running during the drain and spin cycle it would have to have a blockage in the tub hose, drain pump or drain hose.

If the washer motor will run during the agitation cycle but will not run in the spin and drain mode that would most likely be caused by a broken lid switch. If the lid switch does not close when the lid is shut the washer motor will not run while it's in the spin and drain cycles. Check to confirm that the lid strike is still attached to the bottom of the lid and not broken off or missing. The lid strike must make contact with the lid switch in order to close the switch or it will not run at all in the spin and drain cycle. You should hear a faint click of the lid switch closing when the lid is just about fully closed.

If your motor will operate in the wash cycle and the pump clicks or hums, then you will need to replace the pump. If you don't feel comfortable doing this yourself, just click on this link to schedule service: Sears Home Services . I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
November 26, 2012
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