Model #11016972500 Kenmore Elite residential washers

  • Top And Cabinet Parts
    3 Results
  • Rear Panel Parts
    3 Results
  • Agitator, Basket And Tub Parts
    3 Results
  • Brake, Clutch, Gearcase, Motor And Pump Parts
    3 Results
  • Machine Base Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Wiring Harness Parts
    3 Results
  • Brake And Drive Tube Parts
    3 Results
  • Gearcase Parts
    3 Results
  • Water System Parts, Miscellaneous Parts, Optional Part
    3 Results

Question and Answers

Q:

Kenmore Elite 11016972500 King Size Capicity Washer

A:

Thank you for your question.

I looked up the model number you have submitted. This washer is a 3.2 cubic foot model.

I hope this is helpful. Please feel free to reply below if you need further assistance.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
February 05, 2012
Q:

Washer doesn't spin fast enough

A:

Thank you for your question and I understand your concern.

 

Based on your symptom and details, I suspect the clutch assembly will need to be replaced or oil is leaking and getting on the clutch causing it to continue to slip. To release the control panel, slip a putty knife directly under the front of the control panel endcap and push inwards and pry up. Repeat steps for the other side. Once the control panel is free from the top, lift it up and hinge it over the rear panel. Disconnect the lid switch harness connector. Pop the two cabinet retainers off from the top securing the cabinet to the rear panel. Place the tip of a flat blade screwdriver in the first valley and push the screwdriver handle towards the back panel to pop the retainer loose. Open the lid and lead the washer cabinet towards you and then walk it out of the way. You now have access to the drain pump and motor. Remove the drain pump and motor. You will also need to remove the agitator and then the bolts securing the gearcase to the tub support. Lean the washer back against the wall and pull the gearcase down and out to access the clutch. The clutch will be sitting on top of the gearcase. To remove the agitator, pry the cap off from the top of the agitator. Use a 1/2 inch drive ratchet extension and place the male end down the center of the agitator and remove the spring retainer by turning it counter clockwise. Once the spring retainer has be taken out, the augur can be lifted off. Once the auger has been removed, remove the bolt securing the agitator to the gearcase agitate shaft.

 

I added three images with the basic procedure of removing the cabinet, clutch and console.

 

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
February 11, 2013
A:

Michael: The gearcase has some oil in it and it it leaks oil, the oil can get in the clutch and cause it to slip and not reach full speed spin. If it's leaking oil, the gearcase will need to be replaced. Also, the washer should drain all the water out before it shifts into spin. If begins spinning during the drain cycle, it will not spin fast enough by the end of the spin cycle to spin all the water out. This syptom would indicate a faulty gearcase.

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Joey S -
Sears Technician
February 21, 2013
A:

Michael: The washer is supposed to drain all the water out before it shifts into spin. If it attempts to spin with a full tub of water, it will cause the clutch to slip for a longer period of time causing more wear. If it's shifting derectly to spin instead of draining the water first, this could indicate a gear case issue.

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Joey S -
Sears Technician
March 04, 2013
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