Model #11016502694 Kenmore residential washers

  • Top And Cabinet
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Clutch,gearcase,motor,pump
    3 Results
  • Machine Base
    3 Results
  • Control Panel
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results

Error Codes

Error Code:



Question and Answers


We are trying to fine a certain kenmore washing machine and how to repair it.


Thank you for your question.

I have looked up the model number you have submitted. This model does not have agitator dogs. If you are having a problem with the agitator, I recommend removing the agitator and check the splines on the shaft and the agitator. If the splines are fine, reassemble the washer and check the spin cycle. If the washer spins fine, I would suspect a defective transmission. If the washer does not spin, I would suspect a broken motor coupler. I have provided you with the instructions for accessing the coupler on your model in the images below. Please make sure to unplug the washer before any service.

Please let me know the details of what you have found for further assistance.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
March 02, 2011