Model #10674962401 KENMORE Top-Mount Refrigerator

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Troubleshooting

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Question and Answers

Q:

Shelf trim broke and no longer holds up shelf in refrigerator. The glass is intact. I ordered the part entitled 'cover'- part

A:

Thank you for your question on the crisper cover glass.

The glass just sits in the frame and it is not held in with anything. It may have over the years had some cleaning solution get between the glass and the frame and caused it you stick to the frame.

One some models it may have a slot in the back for the glass and you may have lift it up slightly in the front and side it forward to remove it.

Please let me know what you find and we can continue troubleshooting if needed.

Sam A.

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Sam A -
Sears Technician
August 31, 2011

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