Model #10674203402 Kenmore Elite top-mount refrigerator

  • Cabinet Parts
    3 Results
  • Liner Parts
    3 Results
  • Shelf Parts
    3 Results
  • Refrigerator Door Parts
    3 Results
  • Unit Parts
    3 Results
  • Icemaker Parts
    3 Results
  • Freezer Door Parts
    3 Results
  • Dispenser Parts, Optional Parts
    3 Results

Question and Answers


Repeat Q: Why is My freezer great.......but my Fridge is freezing everything? 10674203402 Kenmore Elite Top mount


Thank you for your question and I understand your concern. 

Food may freeze because evaporator air is bypassing the
rear diffuser through the opening next to the baffle motor. If it is, replace the user interface board and install the square foam gasket next to the air baffle motor
according to instructions in the kit (part number 2304085). 

1. Unplug or disconnect power to the
refrigerator before servicing.
2. Remove the entire control box assembly by
removing the four mounting screws and
unclipping both sides of the rear diffuser.
3. Disconnect the 12 pin and 2 pin connectors
and remove the control box from the
4. Disconnect the wiring harness from the baffle
5. Carefully remove the middle air diffuser from
the baffle/diffuser assembly. See figure 1
6. Remove the motorized air baffle. See figure 4.
7. Peel off the backing from the gasket and
apply the gasket to the corner of the bottom
air diffuser as shown in figures 2, 3 and 4.
8. Reassemble the diffuser/baffle assembly.
9. Replace the user interface board.
10. Reinstall the control box assembly into the
refrigerator section.
11. Reconnect power to the refrigerator.

The primary function of the Service Diagnostics
Mode is to test the thermistor inputs and the
control board outputs to the fan motors, compressor,
air baffle motor, and defrost system.
The diagnostics mode can be entered after the
refrigerator is powered up for at least 12 seconds.
To enter the mode:
• Press the water filter reset button and hold,
then press and hold the On/Off button for 2
• The refrigerator will enter into step 1. The
freezer compartment (FC) temperature display
will show “01” to indicate the control is in
step 1.
The chart below shows the step number, the
component tested, the suggested diagnostics
routine, and the RC display of each step.
Press the FC UP key to advance to the next
step. The FC display advances each time the
FC UP key is pressed.

For steps 1 and 2, the results of the thermistor
checks are displayed on the RC display, as
shown in the chart. The refrigerator compartment
(RC) temperature display will show “P”
(PASS), or “F” (FAIL).
In steps 3 through 6, the component tested will
be energized, and should function if operational.
The diagnostics mode ends automatically after
the steps are complete, or when 20 minutes
have passed (whichever comes first). The control
will then resume normal cooling operation.
IMPORTANT: If the bimetal is bypassed for
testing, (if applicable), do not overheat the
evaporator area.
SERVICE TIP: If the control does not respond,
it may be necessary to remove power from the
appliance for a few seconds. Reapply power,
and perform the service diagnostics routine to
verify that the control is working correctly.

Step No. Component Tested Suggested Diagnostics Routine RC Display
1. FC Thermistor
2. RC Thermistor
3. Evaporator Fan Motor
Verify air passing through air tower (FC) and air ducts (RC). RC light must be pressed down. No display
4. Compressor & Condenser Fan Motor Visually verify operation. No display
5. Air Baffle Motor Verify air passing through air duct in RC. “P” = Open & “F” = Closed
May take up to 30 seconds to display “P”
6. Defrost Heater/Bimetal
Step 6 is a visual test. When Step 6 is selected, the heater will energize if the bimetal is closed. If the heater does not energize, the bimetal may be open and will need to be bypassed for the heater to operate.
This is an internal board test. The board will check the resistance value of the thermistor and display the results on the RC display.
"P" = Pass
"F1" = Thermistor fail open
"F2" = Thermistor fail short

The water valve inputs to the control boards can be checked when you are in the normal cooling mode. To verify that the water valve inputs are correctly
connected to the main control board, open the refrigerator door, and press in on the door switch. Activate the water dispenser, and look at the water
filter indicator. The green indicator light should be On when the water dispenser valve is activated. The red indicator light should be On when the ice maker valve is activated.

I hope this helpful. If not, I recommend calling a service technician to diagnose and repair your refrigerator.

Read More
Joey S -
Sears Technician
October 01, 2014