Model #10670102000 Kenmore top-mount refrigerator

  • Cabinet
    3 Results
  • Liner
    3 Results
  • Freezer Door
    3 Results
  • Shelf
    3 Results
  • Refrigerator Door
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
  • Water Dispenser
    3 Results

Troubleshooting

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Kenmore refrigerator 10670102000: Unit is warm, refrigerator is approx 50 degrees, the freezer is not freezing. I want to fully examine this 11 year old

A:

I suspect that the compressor is not running or that you have a sealed system failure. Make sure that the refrigerator is plugged into a good outlet and that it has a properly 120 volt AC power supply. If the compressor is running but you see no frost pattern on the evaporator, then you will need to have a service technician diagnose and repair the refrigerator. Sealed system repair (including the compressor) can only be completed by a service technician.

If the compressor is not running, check to see if the evaporator fan and/or condenser fan is running. If either of those fans is running then the cold control thermostat and the defrost timer is okay. I provided a wiring diagram in the image below with the voltage supply to the compressor traced in red. If the evaporator fan is running but the condenser fan is not, then you can unplug the refrigerator and check the resistance through that condenser fan motor. It will probably read between 1000 ohms and 8000 ohms if it is good. If it is open (measures Ol -- open load or infinite resistance) then it will need to be replaced. If the condenser fan motor appears to be okay, check to see if the blade is obstructed. If you find no problems, you may need to perform a voltage check to determine whether it is good. I do not recommend that you perform any live voltage checks unless you are completely confident in your technical ability to safely execute them . Be sure that you unplug the refrigerator as soon as any live voltage checks are completed. If you are not confident that you can safely perform that type of check, I recommend that you have a service technician diagnose and repair the refrigerator. Here is a link for the Sears Service website in case you need it: Sears Home Services . If the condenser motor is not getting voltage, then you will need to unplug the refrigerator and trace the wiring in that circuit to find the cause of that failure. If the condenser fan is getting voltage, then the motor will need to be replaced. You can order parts from the Sears PartsDirect website. Be sure that you unplug the refrigerator before accessing internal components and replacing that condenser fan motor.

If neither of those fans are running, you may have a problem with the cold control thermostat or the defrost timer. You can manually advance the defrost timer and see if the compressor will start. If not, you can check the continuity through those components using your volt/ohm meter. The thermostat should measure zero ohms of resistance. If it is "open" then it will need to be replaced. The defrost timer should measure near zero ohms from the contact with the orange wire to the contact with the red wire. If that component is "open" through those contacts then it will need to be replaced. If both of those components are okay, you could have a wiring failure in that circuit a voltage supply problem.

If both fans or running and the compressor is getting voltage on the red wire, then you could have a compressor start relay failure. NOTE: See warnings about live voltage checks provided above . Replacing that start relay may fix your problem. If not, you will need to have a service technician repair the refrigerator.

I hope that these tips help. If you need more assistance, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
August 30, 2011