Model #10651173310 Kenmore Elite side-by-side refrigerator

  • Cover Sheet
    3 Results
  • Cabinet Parts
    3 Results
  • Refrigerator Liner Parts
    3 Results
  • Refrigerator Shelf Parts
    3 Results
  • Freezer Liner Parts
    3 Results
  • Motor And Ice Container Parts
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Dispenser Parts
    3 Results
  • Air Flow Parts
    3 Results
  • Unit Parts
    3 Results
  • Ice Maker
    3 Results
  • Optional Parts (not Included)
    3 Results

Question and Answers

Q:

Why has Sears failed to alert its technicians to the switch issue on the ice maker water shut off? Why have they attempted to use a plastic stickum as a fix? 10651173310 Kenmore Elite Refrigerator

A:

We're sorry to hear about this problem that you are having with your refrigerator. 

I viewed the information regarding the switch on your ice maker. Properly installing the plastic shim to engage that ice maker shut-off switch fixed the problem in those models of refrigerators. I apologize that the plastic shim did not fix the issue in your situation. I recommend that you have a service technician visit your home again and permanently fix that problem if it is still occurring.

Read More
Lyle W -
Sears Technician
December 08, 2014