Ice Maker: Not cutting ice

If the cutter grid isn’t heating up and cutting the ice slab into cubes, unplug the ice maker and check the wire harness connections between the cutter grid and the electronic control board. Reconnect loose wires and repair broken wires. If the wires are okay, replace the cutter grid if its wires don’t heat when activated. If you replace the cutter grid and it still doesn’t heat, then you’ll likely need to replace the electronic control board because the board isn’t sending voltage to the cutter grid.

These repairs may help solve your Ice Maker problem:

Replace the ice maker electronic control board

Electronic control board

The electronic control board manages the various ice maker functions such as filling, running the compressor, and harvesting the ice. If the electronic control board is not operating properly, replace it.

For manuals, repair guides, and specific part recommendations, enter your model number.

Replace the ice maker cutter grid

Cutter grid

The cutter grid is below the front of the evaporator plate. When the slab of ice slides off the evaporator plate onto the cutter grid, the wires of the cutter grid heat up and cut through the ice slab for form square cubes. If the wires of the cutter grid are broken or don't heat up, replace the cutter grid.

For manuals, repair guides, and specific part recommendations, enter your model number.