Genie  Garage Door Opener  ScrewDrive Model Error Codes

These error code explanations can help you diagnose a problem with your Genie chain or belt drive garage door opener.  For repair how-to help, visit the PartsDirect repair help section, which includes repair help for garage door openers, major appliances, lawn and garden equipment, vacuum cleaners and more. You can also search for owner’s manuals and find garage door opener replacement parts.

Genie ScrewDrive series garage door openers signal errors with the red and green LEDs next to the Learn button.

Check out our garage door opener error code charts for information on a different Genie model or another brand of garage door opener.

Error Code Condition Check/Repair Shop Parts
Red LED flashes twice, pauses and repeats, and green LED is ON Safety reversing sensor beam is obstructed or misaligned Remove the obstruction between the safety reversing sensors. If there’s no obstruction, realign the safety reversing sensors. Replace the safety reversing sensors if defective.
Safety reversing sensors
Red LED flashes twice, pauses and repeat, and green LED is OFF Safety reversing sensors are disconnected or defective Reconnect the safety reversing sensor wires. Replace the wire if damaged. If the wires are okay, replace the safety reversing sensors.
See the repair guide to fix it yourself
Safety reversing sensor wires, Safety reversing sensors
Red LED flashes 3 times, pauses and repeats, and green LED is ON Safety reversing sensor interference Direct sunlight can interfere with the safety reversing sensor beam. Install the sending sensor (the one with the red LED light) on the side of the door that’s exposed to the most direct sunlight to minimize interference. Move or eliminate any sources of infrared beams such as infrared sensing flood lights near the garage door.
Red LED flashes 4 times, pauses and repeats, and green LED is ON Receiver control board is defective Unplug the garage door opener and replace the receiver control board.
See the repair guide to fix it yourself
Receiver control board