Genie  Garage Door Opener  Error Codes for Chain and Belt Drive Models

These error code explanations can help you diagnose a problem with your Genie chain or belt drive garage door opener.  For repair how-to help, visit the PartsDirect repair help section, which includes repair help for garage door openers, major appliances, lawn and garden equipment, vacuum cleaners and more. You can also search for owner’s manuals and find garage door opener replacement parts.

Genie chain and belt drive garage door openers flash the red or green LEDs lights next to the Learn button to signal error codes.

Check out our garage door opener error code charts for information on a different Genie model or another brand of garage door opener.

Error Code Condition Check/Repair Shop Parts
Red LED blinks once, pauses and repeats A remote device transmitter has not been programmed Program the remote device following the instructions in your owner's manual.
Green LED blinks once, pauses and repeats Obstruction between the sensors, door is binding or door travel limit needs programming Remove any obstruction between the safety reversing sensors. Pull the emergency door release and check the up- and-down travel of the garage door for binding. Repair the garage door if it doesn’t travel smoothly. Program the door travel limits following the instructions in the owner's manual.
Garage door travel components
Green LED blinks twice, pauses and repeats Continuous obstruction between the sensors, sensors are out of alignment, bad wiring connections on the power head, or door travel limit needs programming Remove any obstruction between the safety reversing sensors. Realign the safety reversing sensors if askew. Unplug the garage door opener and reconnect any loose wires on the power head. Program the door travel limits following the instructions in the owner's manual.
Wiring
Green LED blinks 3 times, pauses and repeats Travel limits are backwards Clear and reprogram the travel limits following the instructions in your owner's manual.
Green LED blinks 4 times, pauses and repeats The wall control wires are reversed on the power head or the wall control wires are shorted Reverse the wall control wires on the power head if improperly connected. Unplug the garage door opener and replace the wires for the wall control if damaged. If the wires are okay, replace the wall control.
See the repair guide to fix it yourself
Wiring, Wall control
Green LED blinks 5 times, pauses and repeats Chain/belt is too tight or control system failure Adjust the chain/belt tension following the instructions in your owner's manual. If the chain/belt tension is okay, replace the control board assembly.
See the repair guide to fix it yourself
Control board assembly