Freezer: Sheet of ice at the bottom

In an upright freezer with automatic defrost, a defrost drain tube clogged with ice or gunk can cause water to puddle at the bottom of the freezer, where it forms a sheet of ice. Clear the drain tube to fix this problem.

These repairs may help solve your Freezer problem:

Clean the freezer defrost drain tube

Defrost drain tube

As part of the defrost cycle, the defrost drain tube transfers water that condenses in the evaporator drip tray to the drip pan near the compressor, where the water evaporates. Because it’s directly under the evaporator, the defrost drain tube can freeze or clog. Pour hot water down the defrost drain tube to clear it.

For manuals, repair guides, and specific part recommendations, enter your model number.