Kenmore  Freezer  with Electronic Control Error Codes

These error code explanations can help you diagnose a problem with your Kenmore freezer. For repair how-to help, visit the repair help section, which includes repair help for freezers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. You can also search for owner’s manuals and find freezer replacement parts.

Check out our freezer error code charts for information on a different Kenmore model or another brand of freezer.

Error Code Condition Check/Repair Shop Parts
E7 Stuck key on the control Unplug the freezer for 1 minute to reset the electronic control board and then plug the freezer back in. If the code returns, replace the user interface control.
See the repair guide to fix it yourself
User interface control
E8 or E9 Thermistor is defective The thermistor is the temperature sensor inside the freezer. Unplug the freezer and check the thermistor wire harness for damage or a loose connection. If the wire harness is okay, replace the thermistor.
See the repair guide to fix it yourself
Thermistor, Wire harness
. (Decimal point only in the display) Showroom display mode In the showroom display mode, all buttons operate and the interior light works. No alarms sound. To exit the showroom display mode, unplug the freezer. Press and hold the Up and Down arrows at the same time while plugging the outlet cord back in.
L Control lock is on Press and hold the Alarm Reset button for 3 seconds to disable the control lock.
OFF Freezer is turned off Press the Up arrow 3 times to display the #1 setting. Continue pressing the up arrow to choose the setting you want.

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