Maytag  Dryer  Neptune Model Error Codes

These error code explanations can help troubleshoot a problem with your Maytag Neptune dryer. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. You can also search for owner’s manuals and find dryer replacement parts

Check out our dryer error code charts for information on a different Maytag model or another brand of dryer.

Error Code Condition Check/Repair Shop Parts
01 Thermistor (temperature sensor) is defective Clean the lint filter and exhaust duct system, because high temperature due to blocked exhaust air flow is sensed as a faulty thermistor. If the exhaust vent system is clear, replace the thermistor.
See the repair guide to fix it yourself
Thermistor
02 Not heating Unplug the dryer and check the heating system components. For an electric dryer, check the house circuit breakers to see if one has tripped. For a gas dryer, make sure that the gas supply cut-off valve is fully open.
See the repair guide to fix it yourself
Heating system components
03 Door switch failure Unplug the dryer and lift the top panel to access the door switch. Reconnect any loose wires. Replace the door switch wire harness if damaged. If the wire harness is okay, replace the door switch.
See the repair guide to fix it yourself
Door switch, Wire harness
04 Drive motor relay failure on the machine control board Unplug the dryer and open the control panel to access the machine control board. Reconnect any loose wires on the machine control board. Replace the main wire harness if damaged. If the wire harness connections are okay, replace the machine control board.
See the repair guide to fix it yourself
Machine control board
08 Stuck key on the control panel Press each key firmly to free up the stuck key. Replace the control panel if the key remains stuck.
Control panel