If your washer doesn't fill with water, first check that the house water supply to the washer is on. If it is, and the washer won't fill at all, the inlet valves might have failed. If the washer fills partially, the problem is likely with the temperature selector switch or water-level pressure switch. If the washer agitates without filling, then the pressure switch is likely broken because it's detecting the full tub of water when the tub is empty. For detailed troubleshooting on common top-load washers, watch our direct-drive top-load washer won't fill video.
Other components that control your washer filling with water include the main electronic control board, the door lock assembly, the washer lid switch and the electronic temperature control board. Electronically-controlled washers often display an error code when the washer doesn't fill. If your washer displays a code, look it up on our washer error code charts and follow the troubleshooting advice for that code to fix your washer.
These repairs may help solve your washer problem
Replace the washer water inlet valve assembly
The water inlet valve assembly is a set of electrically operated water valves that control the fill function in the washer. Replace the water valve assembly if the washer won't fill because a valve doesn't open or if the washer overfills because the valve doesn't close.
When a top-load washer won't fill, or it fills with water even when unplugged, chances are the water inlet valve is to blame. This repair guide and video show how to replace the water inlet valve in 30 minutes.
Is your top-load washer not filling with water, or is it filling even when it's unplugged? Suspect the water inlet valve. This DIY repair guide and video explain how to replace the water inlet valve in less than 30 minutes.
If your front-load washer won't fill with water, or if the washer fills with water even when it's unplugged, the problem could be the water inlet valve. This repair guide and video explain how to replace the washer water inlet valve in 30 minutes or less.
The temperature selector switch lets you set the temperature of the water going into the washer. The temperature selector switch switch is usually a rotary switch mounted in the control panel. If the switch fails, the washer won't fill properly or might not fill at all. If one of the water inlet fill valves isn't actuated because of defective contacts in the switch, the actual water temperature differs from the set temperature.
Is your top-load washer filling with water that's the wrong temperature? It could be a faulty water temperature switch. This DIY repair guide and video show how to easily replace the water temperature switch in less that 30 minutes.
The water-level pressure switch detects the water level in the wash tub. If the water-level pressure switch is defective, the washer won't fill properly. It could not fill at all or it could overfill even to the point of overflowing. If the pressure switch doesn't accurately detect and control the water level in the washer, replace it.
When a top-load washer overfills with water, or when it won't fill at all, the water level pressure switch might have given out. This repair guide and video show how to replace the water level switch in 30 minutes or less.
A failed top-load washer electronic control board can cause multiple problems, from no display lights to the washer not filling, spinning or draining. If you or a service technician determine that the electronic control is faulty, this repair guide and video show how to replace it.
A failed front-load washer machine control board has several symptoms, including the washer not starting, filling, spinning or draining. If you or a service technician determine that the machine control board has failed, this repair guide shows how to replace it.
The door lock assembly on a front-load washer includes a safety switch that detects whether the washer door is closed, a latch and a locking mechanism. If any of these components fails when the door is open, the door won't lock; if a component fails with the door is closed, the door won't open. Replace the entire assembly if any component fails.
Does the door on your front-load washer door refuse to lock? The problem could be the door lock. This repair guide and video show how to replace the door lock assembly on a front-load washing machine in 6 steps.
The lid switch on a top-load washer is a safety switch that detects whether the washer lid is closed. The lid must be closed when the basket spins; some top-load models require that the washer lid be closed before the washer drive motor runs. An open lid prevents some top-load washers from filling. If the lid switch isn't detecting whether the lid is closed, replace the switch.
When a top-load washer won't start or won't spin, it could mean a broken lid switch/lock assembly. This DIY repair guide and video show how to easily replace the lid switch/lock assembly on a top-load washer.
Replace the washer electronic temperature control board
The electronic temperature control board has a thermistor (a temperature sensor) that detects the temperature of the water entering the tub. The electronic temperature control board opens and shuts the electrically operated water inlet valves to accurately fill the washer tub with the correct temperature of fill water. If the electronic temperature control isn't controlling the fill water temperature properly, replace it.