Refrigerator: Ice maker not making ice

Several problems can interfere with making ice. The ice maker could be jammed or broken, a dirty water filter or kinked water line could be blocking water flow or the water inlet valve could be clogged or faulty. Check the ice maker for jammed cubes and clear any ice buildup that you find. Replace the ice maker assembly if it doesn't cycle when activated. Replace the water inlet valve if it's clogged or won't fill the ice maker when activated. Replace any damaged or clogged water system tubing.

No ice in the ice maker also could mean that your refrigerator isn't cooling-the ice maker won't cycle if the freezer is warmer than 5 degrees F. Try the troubleshooting tips in our refrigerator not cooling video to resolve freezer temperature problems.

refrigerator

These repairs may help solve your refrigerator problem

Replace the refrigerator ice maker

Replace the refrigerator ice maker

This repair involves replacing the entire ice maker assembly, which is available for most models of refrigerators. Replace the entire ice maker if it is not harvesting ice correctly, or if the ice mold is damaged.

How to replace an ice maker in a side-by-side refrigerator

If your refrigerator isn't making ice, it could be the ice maker failed. This DIY repair guide and video give step-by-step instructions for replacing the ice maker in less than 30 minutes.

Repair difficulty
Time required
 30 minutes or less
Read more
How to replace an in-door ice maker on a French door refrigerator

When a French door refrigerator isn't making ice, the in-door ice maker could be faulty. This DIY repair guide gives easy-to-follow instructions on how to replace the in-door ice maker.

Repair difficulty
Time required
 30 minutes or less
Read more
Replace the refrigerator water inlet valve

Replace the refrigerator water inlet valve

The water inlet valve assembly of the refrigerator controls water flow to the ice maker and the water dispenser. Replace the water inlet valve if it doesn't open or shut off the flow of water properly.

How to replace the water inlet valve in a top-freezer refrigerator

If your refrigerator ice maker isn't getting any water, or if water continuously flows into the ice maker, the problem could be the water inlet valve. This DIY repair guide and video show how to easily replace the water inlet valve in a top-mount refrigerator.

Repair difficulty
Time required
 15 minutes or less
Read more
Replace refrigerator water system tubing

Replace refrigerator water system tubing

Many refrigerators have an ice maker and/or water dispenser. The connecting water line between the water components inside the refrigerator can break, resulting in a water leak. This repair involves replacing of water lines inside the refrigerator.

Symptoms common to all refrigerators

Choose a symptom to see related refrigerator repairs.

Main causes: water valve leaking, frozen or broken defrost drain tube, overflowing drain pan, cracked water system tubing, leaking door seal
Main causes: blocked air vents, compressor problems, condenser or evaporator fan not working, control system failure, sensor problems
Main causes: leaky door gasket, defrost system failure, evaporator fan not running, dirty condenser coils, condenser fan not running
Main causes: jammed ice cubes, broken ice maker assembly, dirty water filter, kinked water line, bad water valve, freezer not cold enough
Main causes: damaged door seal, faulty defrost sensor or bi-metal thermostat, broken defrost heater, bad defrost timer or control board
Main causes: blocked vents, defrost system problems, evaporator fan failure, dirty condenser coils, bad sensors, condenser fan not working
Main causes: control board or cold control failure, broken compressor start relay, compressor motor failure, defrost timer problems
Things to do: clean condenser coils, replace the water filter, clean the interior, adjust doors to prevent air leaks, clean the drain pan
Repair guides common to all refrigerators

These step-by-step repair guides will help you safely fix what’s broken on your refrigerator.

July 20, 2015
By Lyle Weischwill
How to clean refrigerator condenser coils

Help your refrigerator run more efficiently by cleaning the condenser coils. It's easy and takes just a few minutes.

Repair difficulty
Time required
 15 minutes or less
How to replace a refrigerator temperature control board

If the temperature in your refrigerator doesn't match the temperature you set, the problem could be the temperature control board—a service technician can give you a definite diagnosis. If the board is at fault, follow these steps to replace it yourself.

Repair difficulty
Time required
 30 minutes or less
July 20, 2015
By Lyle Weischwill
How to replace a refrigerator water valve

Replace the water valve that feeds water to the ice maker and water dispenser if it no longer controls the flow of water.

Repair difficulty
Time required
 30 minutes or less
Articles and videos common to all refrigerators

Use the advice and tips in these articles and videos to get the most out of your refrigerator.

December 1, 2017
Wiring schematic symbols explained video
By Sears PartsDirect staff

Learn some of the most common symbols found in a wiring diagram and what they mean.

August 2, 2016
How to diagnose a faulty refrigerator water inlet valve
By Sears PartsDirect staff

Learn how to tell if the water inlet valve in your refrigerator is bad.

August 2, 2016
Troubleshooting a refrigerator not cooling video
By Sears PartsDirect staff

Learn what to check if the inside of your fridge is wayyyy too warm.