Freestanding Ice Maker: Why won't my freestanding ice maker cut the ice into cubes?
If the cutter grid isn't heating up and cutting the ice slab into cubes, unplug the ice maker and check the wire harness connections between the cutter grid and the electronic control board. Reconnect loose wires and repair broken wires.
If the wires are okay, replace the cutter grid if its wires don't heat when activated. If you replace the cutter grid and it still doesn't heat, then you'll likely need to replace the electronic control board because the board isn't sending voltage to the cutter grid.
THESE REPAIRS MAY HELP SOLVE YOUR FREESTANDING ICE MAKER PROBLEM
Replace the ice maker electronic control board
The electronic control board manages the various ice maker functions such as filling, running the compressor, and harvesting the ice. If the electronic control board is not operating properly, replace it.
Ice maker electronic control board
How to replace a freestanding ice maker electronic control board
If your freestanding ice maker stops making ice or doesn't work at all, the electronic control board could be the problem. This repair guide has step-by-step instructions for how to replace an ice maker electronic control board.
Replace the ice maker cutter grid
The cutter grid is below the front of the evaporator plate. When the slab of ice slides off the evaporator plate onto the cutter grid, the wires of the cutter grid heat up and cut through the ice slab for form square cubes. If the wires of the cutter grid are broken or don't heat up, replace the cutter grid.
Ice maker cutter grid
How to replace a freestanding ice maker cutter grid
If your freestanding ice maker sound like it's dropping ice but no ice cubes are in the bin, the cutter grid could be broken. This DIY repair guide shows how to replace an ice maker cutter grid in 15 minutes or less.
Most common symptoms to help you fix your freestanding ice makers
Choose a symptom to see related ice maker repairs.
Main causes: failing compressor, bad condenser fan motor, faulty drain pump, bad recirculation pump, water supply proble…
Main causes: dirty evaporator plate, untreated water supply, food items being stored in ice storage bin…
Main causes: cracked water supply line, leaky drain line, broken drain pump, cracked water reservoir, leaky ice bin…
Main causes: wiring failure, broken cutting grid, faulty electronic control board…
Main causes: bad electronic control board, water supply problems, faulty recirculation pump, sealed system failure, brok…
Main causes: water supply problems, control board failure, weak recirculation pump, clogged water distributer, faulty cu…
Main causes: bad bin thermistor, condenser fan failure, faulty control board…
Main causes: lack of electrical power, bad power cord, wiring failure, bad control board, faulty bin thermistor, bad eva…
Most common repair guides to help fix your freestanding ice makers
These step-by-step repair guides will help you safely fix what’s broken on your ice maker.
How to replace a freestanding ice maker cutter grid
When the cutting grid is broken, ice cubes don’t drop into the ice bin. Use the steps in this repair guide to replace a…
How to replace a freestanding ice maker electronic control board
When the electronic control board won’t activate the ice maker components, follow these steps to install a new one.…
How to replace a freestanding ice maker recirculation pump
If your ice maker isn’t making ice, the pump could be the problem. Here’s how to replace it. …
Effective articles & videos to help repair your freestanding ice makers
Use the advice and tips in these articles and videos to get the most out of your ice maker.
Learn how to repair broken, frayed or damaged wires in your appliances.…
Learn how to use a multimeter to check for wiring problems in an appliance that's not working…
See what troubleshooting steps to take with your freestanding ice maker before calling for repair.…