Kenmore Ergo3 sewing machine error codes

Kenmore

These error code explanations can help you diagnose a problem with your Kenmore Ergo3 sewing machine. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for sewing machines, major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your sewing machine.

Error Code
Condition
DIY advice
RAISE PRESSER FOOT AND NEEDLE BAR, THEN TURN POWER ON AGAIN #01

X and/or Y carriage motor failure

Check/Repair

Unplug the sewing machine and check the wiring connections on the X and Y carriage motor and the A control board. Reconnect any loose wires. If the wires are okay, check the resistance of the carriage motors using a multi-meter. The carriage motor resistance should be 6 ohms or higher. If the multi-meter detects resistance of less than 6 ohms or an open circuit, replace the carriage motor. If both carriage motors are okay, replace the A control board.

Possible parts
X carriage motor, Y carriage motor, A control board
RAISE PRESSER FOOT AND NEEDLE BAR, THEN TURN POWER ON AGAIN #02

Zigzag motor failure

Check/Repair

Unplug the sewing machine and check the wiring connections on the zigzag motor and the A control board. Reconnect any loose wires. If the wires are okay, check the resistance of the zigzag motor using a multi-meter. The zigzag motor resistance should be 6 ohms or higher. If the multi-meter detects resistance of less than 6 ohms or an open circuit, replace the zigzag motor. If the zigzag motor is okay, replace the A control board.

Possible parts
Zigzag motor, A control board
RAISE PRESSER FOOT AND NEEDLE BAR, THEN TURN POWER ON AGAIN #04

Feed motor failure

Check/Repair

Unplug the sewing machine and check the wiring connections on the feed motor and the A control board. Reconnect any loose wires. If the wires are okay, check the resistance of the feed motor using a multi-meter. The feed motor resistance should be 6 ohms or higher. If the multi-meter detects resistance of less than 6 ohms or an open circuit, replace the feed motor. If the feed motor is okay, replace the A control board.

Possible parts
Feed motor, A control board
COMMUNICATION ERROR

Failure of the Y cable

Check/Repair

The Y cable carries the data signal from the reader/writer 19000 to the A control board. Unplug the sewing machine and reconnect the Y cable to control board A if the Y cable is disconnected. Check the Y cable for damage and replace it if necessary.

Possible parts
Y cable

Symptoms common to all sewing machines

Choose a symptom to see related sewing machine repairs.

Main causes: power supply failure, bad power cord, faulty On/Off switch
Main causes: faulty foot pedal, locked drive gears, wiring failure, bad drive motor
Main causes: dirty shuttle race, improper thread routing, incorrect thread tension
Main causes: lack of lubrication, lint buildup, worn drive belt, faulty drive motor
Main causes: dirty shuttle race, wrong thread tension, bad needle timing, damaged needle, using the wrong type of needle
Main causes: machine needs lubrication, internal gear failure
Main causes: problems with the feed dogs, setting stitch length to 0
Main causes: disengaged clutch, broken drive belt, internal drive gear failure
Main causes: thread bunched up in the shuttle race, bad needle timing, internal drive gear failures

Repair guides common to all sewing machines

These step-by-step repair guides will help you safely fix what’s broken on your sewing machine.

April 1, 2015
By Lyle Weischwill
How to replace a sewing machine on/off switch

If the sewing machine is completely dead, replace the On/Off switch using these 6 steps.

Repair difficulty
Time required
 30 minutes or less
April 1, 2015
By Lyle Weischwill
How to replace a sewing machine drive motor

If the drive motor on your sewing machine runs roughly or doesn't run at all, you can replace it in about 30 minutes using these simple steps.

Repair difficulty
Time required
 30 minutes or less
April 1, 2015
By Lyle Weischwill
How to replace a sewing machine drive belt

You can replace a broken sewing machine drive belt in about 15 minutes.

Repair difficulty
Time required
 15 minutes or less

Articles and videos common to all sewing machines

Use the advice and tips in these articles and videos to get the most out of your sewing machine.

January 18, 2016

How to use a multimeter to test electrical parts video

By Sears PartsDirect staff

Learn how to use a multimeter to check for wiring problems in an appliance that's not working

April 1, 2015

Sewing machine common questions

By Sears PartsDirect staff

These answers to common questions can help you make the most of your sewing machine.