April 19, 2023

Kenmore deluxe electronic control model freezer error codes

Kenmore

These error code explanations can help you diagnose a problem with your Kenmore freezer. For repair how-to help, visit the repair help section, which includes repair help for freezers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your freezer.

Error Code
Condition
DIY advice
Temperature flashing in the display and the control beeps

Freezer temperature is too high

Check/Repair

Loss of electrical power can cause high temperature in the freezer. Make sure that the power cord is plugged in. Check the electrical outlet for power. Reset the house circuit breaker if the outlet is doesn't work. If the compressor isn't running, the problem could be a failed start relay or defective electronic control board.

How-to help
Possible parts
Compressor start relay, Electronic control board
d

Door is ajar

Check/Repair

Close the door. If the door is closed and the code displays, then replace the door switch.

How-to help
Possible parts
Door switch
CE

Communication error between the control panel and the electronic control board

Check/Repair

Unplug the freezer for 1 minute to reset the controls and then plug the freezer back in. If the code returns, unplug the freezer and check the control panel wire harness for damage or a loose connection. If the wire harness is okay, replace the control panel. If the problem persists, replace the electronic control board.

How-to help
Possible parts
Control panel, Electronic control board
E

Control system error

Check/Repair

Unplug the freezer for 1 minute to reset the electronic control board and then plug the freezer back in. If the code returns, unplug the freezer and check the electronic control board wire harness for damage or loose connections. If the wire harness is okay, schedule a service technician to diagnose and repair the freezer.

Possible parts
LO

Control panel lockout

Check/Repair

To unlock the control panel, press and hold the Alarm Reset button for 3 seconds.

Possible parts

Most common symptoms to help you fix your freestanding freezers

Choose a symptom to see related freezer repairs.

Main causes: burned out light bulb, bad door or lid switch, faulty LED light board, wiring failure, control system failu…

Main causes: lack of power, bad compressor, refrigerant leak, bad thermistor, defrost system failure, dirty condenser co…

Main causes: compressor failure, no refrigerant, faulty sensor, control failure, broken defrost heater, bad defrost bi-m…

Main causes: damaged door or lid gasket, cracked cabinet liner, bad defrost bi-metal thermostat, broken defrost heater, …

Main causes: excessive frost, bad defrost heater, bad defrost bi-metal, control system failure, low refrigerant charge, …

Main causes: dirty condenser coils, condenser fan failure, dirty bottom front grill, leaky door or lid gasket…

Main causes: lack of power, control system failure, broken compressor start relay, locked up compressor, compressor moto…

Main causes: leaky door or lid gasket, broken defrost heater, bad defrost bi-metal thermostat, defrost control failure, …

Repair guides for upright freezers

How to replace a freezer control panel

How to replace a freezer control panel

A freezer control panel that doesn’t show the temperature or respond when you press the buttons could be broken. This DI…

Repair difficulty
Time required
 15 minutes or less
How to replace a freezer door switch

How to replace a freezer door switch

When the door switch fails, the freezer can’t detect that the door is closed. Follow the steps in this repair guide to r…

Repair difficulty
Time required
 15 minutes or less
How to replace a freezer thermistor

How to replace a freezer thermistor

When the thermistor can’t sense the freezer temperature, the freezer is colder or warmer than the set temperature. Follo…

Repair difficulty
Time required
 45 minutes or less

Effective articles & videos to help repair your freestanding freezers

Use the advice and tips in these articles and videos to get the most out of your freezer.

Wiring schematic symbols explained video

Wiring schematic symbols explained video

Learn some of the most common symbols found in a wiring diagram and what they mean.…

How to repair broken or damaged wires video

How to repair broken or damaged wires video

Learn how to repair broken, frayed or damaged wires in your appliances.…

How to use a multimeter to test electrical parts video

How to use a multimeter to test electrical parts video

Learn how to use a multimeter to check for wiring problems in an appliance that's not working…