Freezer error codes

Error Code

Below are common error codes for the most popular freezer brands, along with an explanation of what the code means, possible repair parts you might need and DIY advice. Visit Sears PartsDirect’s repair help section for more DIY advice for freestanding freezers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. To find the owner’s manual or a complete list of replacement parts for your freezer, search your model number.

Freestanding Freezer

Symptoms common to all freestanding freezers

Choose a symptom to see related freezer repairs.

Main causes: burned out light bulb, bad door or lid switch, faulty LED light board, wiring failure, control system failure
Main causes: dirty condenser coils, condenser fan failure, dirty bottom front grill, leaky door or lid gasket
Main causes: lack of power, bad compressor, refrigerant leak, bad thermistor, defrost system failure, dirty condenser coils, control failure
Main causes: leaky door or lid gasket, broken defrost heater, bad defrost bi-metal thermostat, defrost control failure, faulty compressor
Main causes: damaged door or lid gasket, cracked cabinet liner, bad defrost bi-metal thermostat, broken defrost heater, bad defrost timer
Main causes: lack of power, control system failure, broken compressor start relay, locked up compressor, compressor motor failure
Main causes: compressor failure, no refrigerant, faulty sensor, control failure, broken defrost heater, bad defrost bi-metal thermostat
Main causes: excessive frost, bad defrost heater, bad defrost bi-metal, control system failure, low refrigerant charge, compressor problems

Repair guides for chest freezers

February 20, 2015
By Lyle Weischwill
How to replace a freezer compressor start relay

The compressor start relay starts the compressor. If the compressor won’t start, follow these steps to replace a defective compressor start relay.

Repair difficulty
Time required
 15 minutes or less
How to replace a freezer temperature control thermostat

The cold control thermostat regulates the freezer temperature. A defective cold control thermostat can prevent the compressor from cycling on or off. Follow these steps to replace a defective cold control thermostat.

Repair difficulty
Time required
 15 minutes or less
February 1, 2015
By Lyle Weischwill
How to replace a freezer lid gasket

The lid gasket prevents air and moisture from entering the freezer when the lid is closed. Follow these steps to replace a torn or damaged lid gasket.

Repair difficulty
Time required
 30 minutes or less

Articles and videos common to all freestanding freezers

Use the advice and tips in these articles and videos to get the most out of your freezer.

January 27, 2015

7 tips to prevent freezer burn

By Sears PartsDirect staff

See how you can save frozen food from freezer burn.

December 15, 2014

5 tips for finding food in the freezer faster

By Sears PartsDirect staff

Don't get chapped hands digging through the icy depths. Get organized! Here's how.

November 1, 2014

Freezer common questions

By Sears PartsDirect staff

Benefit from other people's experience by checking on these frequently asked questions about freezers.