Whirlpool  Dishwasher  Error Codes for Global HE Models

These error code explanations can help you diagnose a problem with your Whirlpool HE dishwasher. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dishwashers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. You can also search for owner’s manuals and find dishwasher replacement parts

This dishwasher signals an error code by flashing the Clean light in a pattern unique to the error. The light first flashes the Function code, pauses for 2 seconds, and then flashes the Problem code. For example, 6 flashes followed by 1 flash (6-1) means “Inlet Water” function, “The electronic control doesn't detect water entering the dishwasher tub” problem.

After a 5-second pause, the light repeats the pattern. The control console is disabled when an error code is flashing.

Check out our dishwasher error code charts for information on a different Whirlpool model or another brand of dishwasher.

Error Code Condition Check/Repair Shop Parts
1-1 The electronic control board detects a stuck relay on its circuit board Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, have a service technician check the wiring and components. If the wiring and components are in working order, replace the electronic control board.
See the repair guide to fix it yourself
Electronic control board
1-2 Failed or incompatible electronic control board The code appears if you install the wrong electronic control board. Order and install the correct electronic control board for your model of dishwasher. If the code appears and you didn't just replace the electronic control board, shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board.
See the repair guide to fix it yourself
Electronic control board
2-1 The electronic control board detected a stuck key on the control panel. See if any keys work. If no keys work or the control panel is damaged, replace the electronic control panel. If the control panel works, the problem might be with the electronic control board.
See the repair guide to fix it yourself
Control panel, Electronic control board
3-1 Either there's a break in the wiring or the thermistor/OWI component failed. (The thermistor is the water temperature sensor, the OWI is the Optical Water Indicator that detects the amount of debris in the water.) Shut off power to the dishwasher and then check the wiring for the thermistor/OWI circuit. If the circuit wiring is undamaged, replace the thermistor/OWI component.
Thermistor/OWI, Wire harness
3-2 The thermistor/OWI circuit is electrically shorted, (The thermistor is the water temperature sensor, the OWI is the Optical Water Indicator that detects the amount of debris in the water.) Shut off power to the dishwasher and then check the wiring for the thermistor/OWI circuit. If the circuit wiring is undamaged, replace the thermistor/OWI component.
Thermistor/OWI, Wire harness
3-3 OWI fails (the OWI is the Optical Water Indicator that detects the amount of debris in the water) Shut off power to the dishwasher and clean the OWI. If the code resumes when you restore power, replace the OWI
Thermistor/OWI
4-3 The electronic control board does not detect motor operation Shut off power to the dishwasher and then check the wiring from the control board to the wash pump motor. If the wiring is okay, replace the wash pump. If the problem continues, replace the electronic control board.
See the repair guide to fix it yourself
Wash pump motor, electronic control board
5-1 Door won't latch shut Press the Start button and immediately close the door. If the code continues, shut off power to the dishwasher and check the door latch mechanism and the wiring attached to the door switch. If the latch mechanism and the wiring are intact, replace the door switch.
See the repair guide to fix it yourself
Door switch, Door latch assembly
5-2 Door won't open Check the wiring in the door switch. If the wiring is undamaged, replace the door switch.
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Door switch, Door latch assembly
6-1 The electronic control board doesn't detect water entering the dishwasher tub. Shut off power and then water to the dishwasher. Check the water supply for proper flow and pressure. Check the wiring to the water inlet valve. If the wiring and the water supply are in working order, replace the water inlet valve.
See the repair guide to fix it yourself
Water inlet valve
6-2 Water inlet valve has an electrical problem. Shut off power and then water to the dishwasher. Check the water supply for proper flow and pressure. Check the wiring to the water inlet valve. If the wiring and the water supply are in working order, replace the water inlet valve. If the problem continues, replace the electronic control board.
See the repair guide to fix it yourself
Water inlet valve, Electronic control board
6-3 Suds or air are in the water pump Check the water fill level and check for suds in the fill water at the bottom of the tub. if the fill level is too low, replace the water inlet valve. If there's excessive sudsing, check the detergent dispenser and replace if it's damaged
See the repair guide to fix it yourself
Water inlet valve, Detergent dispenser
6-4 The float switch is open Check the overfill float switch to see if it's stuck or if an item is stuck under it. Check if the inlet water fill valve is properly shutting off the water supply when the dishwasher is off.
See the repair guide to fix it yourself
Water inlet valve, Overfill float switch
6-6 Incoming water is too cold Use an accurate thermometer to check the water temperature. If it's lower than 110 degrees F, check your water heater. water heater. If the water temperature is normal (110 to 120 degrees F), replace the thermistor/OWI or the electronic control board. Refer to the tech sheet for your dishwasher for a diagnostic test for the thermistor.
See the repair guide to fix it yourself
Thermistor/OWI, Electronic control board
6-7 Disconnected or damaged flow meter Shut off power to the dishwasher. Check the wiring to the flow meter. If the wiring is intact, replace the flow meter.
Flow meter
6-8 Water softener regeneration valve electrical problem (Water Softener Models Only) Shut off power to the dishwasher. Check the wiring for the regeneration valve. Reconnect any loose wires. Replace the wire harness if damaged. Replace the regeneration valve if the wiring is okay. If the problem persists, replace the electronic control board.
See the repair guide to fix it yourself
Regeneration valve, wiring harness, electronic control board
7-1 Heating element doesn't work Shut off power to the dishwasher. Inspect the heating element and replace it if it's visibly damaged. If not, check the wiring to the heating element. If the wiring is intact, replace the heating element.
See the repair guide to fix it yourself
Heating element
7-2 Heating element won't shut off Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board.
See the repair guide to fix it yourself
Electronic control board
8-1 Slow drain Shut off power to the dishwasher and then shut off water. Check the drain path for an obstruction. If the drain path is clear, check the wiring on the drain pump. If the wiring is intact, replace the drain pump.
See the repair guide to fix it yourself
Drain pump
8-2 Drain pump electrical problem Shut off power to the dishwasher and then shut off water. Check the wiring on the drain pump. If the wiring is intact, replace the drain pump.
See the repair guide to fix it yourself
Drain pump
8-3 Drain pump stuck on Shut off power to the dishwasher and check the drain pump wiring. Replace the wire harness if damaged. If the wiring is okay, replace the electronic control board.
See the repair guide to fix it yourself
Electronic control board, wire harness
9-1 Electronic control board can't detect the position of the diverter The diverter directs the water through the lower spray arm or the upper spray arm. Turn off power to the dishwasher and then check the wiring going to the diverter motor. If the wiring is intact, replace the diverter.
Diverter
9-2 Diverter is stuck on Remove the lower dishrack and the lower spray arm. Disassemble the sump. Check the diverter disk and replace if visibly damaged.
Diverter disk
9-3 Diverter disk is missing Remove the lower dishrack and the lower spray arm. Disassemble the sump. Check to see if the diverter disk is missing. If the disc is missing, install a new disk.
Diverter disk
10-1 Dispenser electrical problem Shut off power to the dishwasher. Remove the outer door panel and check the wiring in the detergent dispenser circuit. If the wiring is intact, it could have a defective detergent dispenser or electronic control board.
See the repair guide to fix it yourself
Detergent dispenser, electronic control board
10-2 Vent wax motor electrical problem Shut off power to the dishwasher. Check the wiring in the vent wax motor circuit. If the wiring is intact, it could have a defective vent wax motor or electronic control board.
See the repair guide to fix it yourself
Vent wax motor, electronic control board
10-3 Drying fan problem Shut off power to the dishwasher. Check the wiring in the drying fan circuit. If the wiring is intact, could have a defective drying fan or electronic control board.
Drying fan, electronic control board