Whirlpool  Dishwasher  Error Codes for Global HE Models

These error code explanations can help you diagnose a problem with your Whirlpool HE dishwasher. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dishwashers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. You can also search for owner’s manuals and find dishwasher replacement parts.

Digital display models show the error codes on the control panel. 

Models without a digital display signal error codes by flashing the Clean light in a pattern unique to the error. The light first flashes the Function code, pauses for 2 seconds, and then flashes the Problem code. For example, 6 flashes followed by 1 flash (6-1) means “Inlet Water” function, “The electronic control doesn't detect water entering the dishwasher tub” problem. After a 5-second pause, the light repeats the pattern.

The control console is disabled when an error code is flashing.

Check out our dishwasher error code charts for information on a different Whirlpool model or another brand of dishwasher.

Error Code Condition Check/Repair Shop Parts
1-1 or F1E1 Stuck relay on the electronic control board Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, check the wiring connected to the control board for damage and repair any broken wires. Measure the resistance through all components connected to the control board using the tech sheet as a guide. You can find the tech sheet behind the bottom front toe panel of the dishwasher. Replace any defective components. If the wiring and components are okay, replace the electronic control board.
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Electronic control board, wiring harness
1-2 of F1E2 Failed or incompatible electronic control board The code appears if you install the wrong electronic control board. Order and install the correct electronic control board for your model of dishwasher. If the code appears and you didn't just replace the electronic control board, shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board.
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Electronic control board
2-1 or F2E1 Stuck button on the user interface control Check all buttons on the user interface control for a response. If one or more of the buttons don't work, unplug the dishwasher to disconnect electrical power and disconnect the user interface control wire harness. Reassemble the door with the user interface wire harness disconnected, but don't close the door. Plug in the dishwasher and wait at least 7 seconds for the electronic control board to power up completely. Then close the door. If the electronic control no longer detects stuck buttons with the user interface wire harness unplugged, it will start the drain pump. If the drain pump runs, replace the user interface control. If the drain pump doesn't run, then replace the electronic control board because it still detects stuck buttons with the user interface control unplugged.
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User interface control, electronic control board
3-1 or F3E1 Thermistor/OWI sensor failure (The thermistor is the water temperature sensor, the OWI sensor is the Optical Water Indicator that detects the amount of debris in the water.) Unplug the dishwasher to disconnect electrical power and then check the wiring between the electronic control board and the thermistor/OWI sensor. Repair or replace the wire harness if broken. If you find the wiring undamaged, replace the thermistor/OWI sensor.
Thermistor/OWI sensor, wire harness
3-2 or F3E2 Shorted thermistor/OWI sensor Unplug the dishwasher to disconnect electrical power and then check the wiring between the electronic control board and the thermistor/OWI sensor. Repair or replace the wire harness if broken. If you find the wiring undamaged, replace the thermistor/OWI sensor.
Thermistor/OWI sensor, wire harness
3-3 or F3E3 OWI failed to calibrate or the drain hose check valve failed, allowing dirty water to backflow into the dishwasher Disconnect the dishwasher drain hose connection from the air gap or the garbage disposal if you have no air gap. Pour water through the drain hose to see if water backs up into the dishwasher tub. If so, replace the portion of the drain hose that connects to the drain pump because the check valve in that hose failed. If water doesn't back up into the dishwasher through the drain hose, reconnect the hose and run the Service Diagnostics Test according to the instructions in the tech sheet. You should see low soil level indicated during the OWI test in the diagnostic mode. If you see high soil level during the OWI test, unplug the dishwasher and clean the OWI sensor. Reassemble the dishwasher and plug the dishwasher back in to restore electrical power. Run the diagnostic test cycle so the electronic control board will calibrate the OWI sensor on the next cycle. Run a normal wash cycle. If you still see the error code, replace the thermistor/OWI sensor.
Thermistor/OWI sensor, drain hose
4-3 or F4E3 Communication error between the electronic control board and the circulation pump motor Unplug the dishwasher to disconnect electrical power. Check the circulation pump wire harness and reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, replace the circulation pump and motor assembly. If the problem continues, replace the electronic control board.
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Wire harness, circulation pump and motor assembly, electronic control board
5-1 or F5E1 Door switch failure This code appears if you don't close the door within 4 seconds of pressing the Start/Resume button, or if the door latch assembly is broken. When starting a cycle, close the door within 4 seconds after pressing Start/Resume. If you can't start the cycle and the code continues, then the door switch could be defective. Unplug the dishwasher to disconnect electrical power. Disassemble the door and check the door switch wire harness. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, replace the door latch assembly.
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Door latch assembly, wire harness
5-2 or F5E2 Control detects door not opening The electronic control board expects to see the door open between cycles or the dishwasher won't start the next time you try to start a new cycle. If you didn't open the door between cycles, cancel the cycle. Open and shut the door, and then start a new cycle. If the cycle still won't start, then the door switch could be defective. Unplug the dishwasher, then plug it back in to simulate the door opening. If the cycle starts, replace the door latch assembly because the door switch isn't detecting the door opening.
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Door latch assembly
6-1 or F6E1 Won’t fill Check for an item stuck under the overfill float and remove it. If the overfill float sticks in the ʺupʺ position the dishwasher won't fill. Unplug the dishwasher to disconnect electrical power and shut the water supply valve. Disconnect the water supply line from the water inlet valve and check the water inlet valve screen for clogs. Replace the water valve if you find the screen clogged because debris from the clog can get into the valve body, causing the valve to stick open and possibly flood your kitchen. If the screen is clear, place the end of the water supply line in a shallow pan and briefly open the water supply valve to see if water flows from the supply line. If water doesn't flow, have a plumber repair the water supply to your dishwasher. If the water flows okay, check the wiring connections on the water inlet valve and reconnect any loose wires or replace the wire harness if damaged. If the wires are okay, you may need to replace the water inlet valve or the electronic control board.
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Water inlet valve, wire harness, electronic control board
6-2 or F6E2 Water inlet valve failure Unplug the dishwasher to disconnect electrical power. Remove the bottom front access panel and toe panel. Check the wire harness connections on the water inlet valve. Reconnect any loose wires. Replace the wire harness if damaged. If the wire harness connections are okay, check the resistance of the water inlet valve using a multimeter. You should measure around 1,400 ohms of resistance through the water inlet valve. If you measure infinite resistance, replace the water inlet valve. If the problem continues, replace the electronic control board.
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Water inlet valve, electronic control board, wire harness
6-3 or F6E3 Suds or air are in the water pump Check for sudsy water. If you see excessive suds, try to drain the dishwasher by cancelling the cycle. The drain pump will run for 3 minutes. If the drain pump can't drain the sudsy water, drain the water by hand or use a wet/dry shop vacuum to remove the water. Check the detergent dispenser and replace if it's damaged. Use only dishwasher detergent in the dishwasher. Using regular dish soap in the dishwasher causes excessive suds. If you don't see excessive suds, check the water fill level in the tub because low water level causes air in the pump. The water level should just touch the bottom of the overfill float mushroom. If you find the water level too low, check for bowls or containers that flipped over during the cycle that could be holding water. Load items so they don't flip over during the cycle and cause low water level. If you didn't find bowls or containers flipped over and holding water, then a defective water inlet valve could cause the low water level. Unplug the dishwasher to disconnect electrical power and close the water supply valve. Disconnect the water supply line from the water inlet valve and check the water inlet valve screen for clogs. Replace the water valve if you find the screen clogged because debris from the clog can get into the valve body, causing the valve to stick open and possibly flood your kitchen. If the screen is clear, place the end of the water supply line in a shallow pan and briefly open the water supply valve to see if the water flows from the supply line. If water doesn't flow, have a plumber repair the water supply to your dishwasher. If the water flows okay, check the wiring connections on the water inlet valve and reconnect any loose wires or replace the wire harness if damaged. If the wires are okay, you may need to replace the water inlet valve.
See the repair guide to fix it yourself
Water inlet valve, detergent dispenser, wire harness
6-4 or F6E4 The float switch is open Check the overfill float switch to see if it's stuck or if an item is stuck under it. Check if the inlet water fill valve is properly shutting off the water supply when the dishwasher is off.
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Water inlet valve, Overfill float switch
6-6 or F6E6 Incoming water is too cold Use an accurate thermometer to check the water temperature. If it's lower than 110 degrees F, check your water heater. water heater. If the water temperature is normal (110 to 120 degrees F), replace the thermistor/OWI or the electronic control board. Refer to the tech sheet for your dishwasher for a diagnostic test for the thermistor.
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Thermistor/OWI, Electronic control board
6-7 or F6E7 Disconnected or damaged flow meter Shut off power to the dishwasher. Check the wiring to the flow meter. If the wiring is intact, replace the flow meter.
Flow meter
6-8 or F6E8 Problem with water softener regeneration valve (Water Softener Models Only) Shut off power to the dishwasher. Check the wiring to the water softener regeneration valve. If the wiring is intact, replace the water softener regeneration valve. If the problem persists, replace the electronic control board.
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Water softener regeneration valve, wiring harness, electronic control board
7-1 or F7E1 Heating element doesn't work Shut off power to the dishwasher. Inspect the heating element and replace it if it's visibly damaged. If not, check the wiring to the heating element. If the wiring is intact, replace the heating element.
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Heating element
7-2 or F7E2 Heating element won't shut off Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board.
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Electronic control board
8-1 or F8E1 Slow drain Shut off power to the dishwasher and then shut off water. Check the drain path for an obstruction. If the drain path is clear, check the wiring on the drain pump. If the wiring is intact, replace the drain pump.
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Drain pump
8-2 or F8E2 Drain pump electrical problem Shut off power to the dishwasher and then shut off water. Check the wiring on the drain pump. If the wiring is intact, replace the drain pump.
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Drain pump
8-3 or F8E3 Drain pump stuck on Shut off power to the dishwasher and check the drain pump wiring. Replace the wire harness if damaged. If the wiring is okay, replace the electronic control board.
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Electronic control board, wire harness
9-1 or F9E1 Electronic control board can't detect the position of the diverter disc The diverter motor positions the disc that directs the water through the lower spray arm or the upper spray arm. The diverter motor also monitors the position of the diverter disc and sends position signals to the electronic control board. Unplug the dishwasher to disconnect power and check the wiring going to the diverter motor. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is intact, replace the diverter motor because it isn't sending position signals to the electronic control board.
Diverter motor, wiring harness
9-2 or F9E2 Diverter motor is stuck on The diverter relay on the electronic control board is defective. Unplug the dishwasher to disconnect electrical power and replace the electronic control board.
Electronic control board
9-3 or F9E3 Diverter disc is missing Remove the dishracks and the lower spray arm. Pull out the TurboZone manifold and the feed tube. Remove the pump outlet and check the diverter disc. Replace the disc if it's broken or missing.
Diverter disc
10-1 or FAE1 Detergent dispenser failure Unplug the dishwasher to disconnect electrical power. Remove the outer door panel and check the wiring connections between the electronic control board and the detergent dispenser. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is intact, replace the detergent dispenser.
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Detergent dispenser, wire harness
10-2 or FAE2 Vent wax motor electrical problem Shut off power to the dishwasher. Check the wiring in the vent wax motor circuit. If the wiring is intact, replace the vent wax motor.
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Vent wax motor
10-3 or FAE3 Drying fan failure Unplug the dishwasher to disconnect electrical power. Check the wiring between the electronic control board and the drying fan. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is intact, replace the drying fan.
Drying fan, wire harness