Water Softener: Water overflows

A defective brine valve assembly often causes the salt tank to overflow. The brine valve assembly should shut off the water flowing into the salt tank when the brine water reaches the correct level. Replace the brine valve assembly if it’s defective. A stuck rotary valve can also cause the salt tank to fill constantly with water and overflow. Use the diagnostic test in the owner’s manual to check the rotary valve. Replace the rotary valve if it’s defective. Leaks in water lines or components can also cause the salt tank to overflow. Examine water lines and components for leaks and replace leaking components.

These repairs may help solve your Water Softener problem:

Replace the water softener brine valve assembly

Brine valve assembly

The brine valve assembly inside the brine well controls the brine water level. The brine well won’t fill properly if the brine valve assembly is damaged. Replace the brine valve assembly if it’s broken or damaged.

For manuals, repair guides, and specific part recommendations, enter your model number.

Replace the water softener valve motor

Valve motor

The valve motor rotates the rotor valve to perform the water softener’s functions such as softening water and flushing the resin filter. A defective valve motor won’t move the rotor valve. If the motor doesn’t move the valve rotor when activated, replace the valve motor.

For manuals, repair guides, and specific part recommendations, enter your model number.

Replace the water softener valve rotor

Rotor valve

The valve rotor directs water through the water softener to complete functions such as softening water and flushing the resin filter. A defective valve leaks water or locks up and doesn’t move. Replace the valve rotor if it leaks or it’s damaged.

For manuals, repair guides, and specific part recommendations, enter your model number.

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