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Top Load Washing Machine model # 110 21102011 will not drain completely at the end of the wash cycle. There is water at the bottom of the tub. 110 21102011

Top Load Washing Machine model # 110 21102011 will not drain completely at the end of the wash cycle. There is water at the bottom of the tub. What do you believe is the problem?

Posted July 15, 2013

Answers

Dezeray S, July 15, 2013

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

Desirea, July 15, 2013

Thank you for choosing SearsPartsDirect.com. I understand how frustrating it can be when the washer doesn't drain completely. The first thing I'd suggest is to check your drain hose to make sure sure it is not air tight, no clogs and is not higher than 72". If the hose is too high, it prevents water from flushing out all the way.
Next, clean your washing machine thoroughly. I have included a link to our PartsDirect page where you can purchase the cleaner you need. Just click the blue link below to be taken to the page.
Affresh Washer Cleaner
Use at least two tablets on the first cleaning cycle if you have never cleaned your washing machine before. This cleaner will dissolve build up in the tub and pump that may cause blockage in the drain.
I have included images below that show you how to run a diagnostic test on the washer. This test may give you the error code we need to be able to pinpoint the cause of the issue.
If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services
If you would like more assistance, reply to this thread, please include the complete model number of the washer and I will be glad to assist you further. Thanks for using SearsPartsDirect.com.

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