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My dehumidifier is not collecting much water. It's my second Kenmore dehumidifier from Sears. 70 Pint capacity. Is this a problem?

Posted May 17, 2013

Answers

Julio, May 17, 2013

I can understand your concern over your dehumidifier not collecting much water. I would suggest that you provide a little more information such as the make and complete model number of your product, so your expert will be able to provide you with the best possible answer. Just click on reply down below, where you can provide the additional information.

Norma, May 17, 2013

Kenmore, Energy Star, 70 Pint Model 251.50701012

Fred M, May 19, 2013

Thank you for your question.  If you reply below with a model number I can provide the most complete and accurate answer. 

The key to the dehumidifier working is the compressor and fan both must be working.   

If the room temperature is below 65 degrees or if the humidity level is too low the unit is not going to operate satisfactory. Try moving the dehumidifier to another room with more moisture to see if will collect any water. Have you tried a different fan speed and lowering the humidity level setting?

If it detects frost on the coils the control will shut off the compressor and the fan will continue to run to melt the frost. It could have developed a leak in the sealed system causing it not collect moisture. It could have a compressor issue or control board failure.

I recommend calling a service technician or take it to the nearest Sears service center for service.   Here is the link:  Sears Home Services

Please reply below with a model number for further assistance. 

Thank you for using Manage My Life. 

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