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Wards Npa Electric trimmermodel #1100

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Kenmore 80 Series

Hi, My washer started to leak last weekend. The problem is in the bottom (front/middle). Its a Kenmore 80 series. I was unable to locate a model number but i do have pictures. Any adivce on how to get this fixed and resolved please let me know. Its only 7-8 years old and i would not want to replace it as it still looks brand new. Attached are pictures of the washer and another picture of wehre the leak is (bottom/front/middle). Thanks in advance, David

Posted September 14, 2012

Answers

James, September 14, 2012

I am sorry to hear that you are having some issues with your washer. The model # should be on the lid inside the washer. I did some research for you at the ManageMyLife website and found this expert response that may shed some light on the problem. I have attached the link below. I would suggest that you provide the model # of your product so your expert will be able to research and provide you the best possible answer. Share any insightful information that could be helpful. Continue this existing thread. Just log back into the website, go to your profile and find your question you asked and then click on join the conversation and provide that information

Jerry C, September 14, 2012

Hello David,

I'm sorry to hear that your washer is leaking and I would like to assist you. Thank you for the images, it is a help. You will find the model number in the opening for the lid. Open the lid and look towards the back. There is a label that has the number stamped on it, in the center of the opening for the basket. I see some water marks on the motor, is there a lot of water on the ground in front of the machine? If you look at the motor, there is a pump that is mounted on the front of it. There are two large black hoses that hook to the pump. At the front of the pump where the motor shaft enters, there is a seal and this may be where the leak is coming from. I suggest looking this area over closely.

If the water is coming from the upper part of the machine let me know. I look forward to any other information that you may be able to give me and to assisting you further.

Jerry C

David, September 14, 2012

Hi Jerry and James, Thanks for replying. He is the model # 1100 26852504. The link does not seem to load as the "play option" is not active. I'm going to have to wait until an extra pair of hands arrive before getting underneath the machine to check the seal. will i see the pump clearly or would i have to take something off? how should i handle the seal if it looks "off". Yes there was alot of water. I would describe it as a steady flow. Thanks again, David

Jerry C, September 14, 2012

Hello David,

Thank you for replying with the model number. You will most likely not see any issue with the seal, it is not serviceable and is internal to the pump. I have attached a link to a video that shows how to remove the cabinet of the washer and the pump, to get a better look. It is of a different brand and model, but works nearly the same, except for the method of removing the console (yours uses clips in the front instead of screws in the back,) and I have included a diagram that will help you. Once you have determined the source of the leak, let me know and I'll be happy to advise you on the repair.

Jerry C

David, September 14, 2012

Thanks for the video Jerry. So i'll follow those directions tonight. How would I know where the leak is coming from? am i just checking to see if everything is in place (pumps and coupler)?

Jerry C, September 14, 2012

Hello David,

Just look closely for signs of where the water has ran, look all around the pump and hoses, look at where the drain hose attaches to the tub, places like that.

Please let me know if you would like any further assistance.

Jerry C

David, September 17, 2012

Good morning, Problem resolved. Instead of following the video instructions (as it was very diffcult to get the top off), a friend of a friend stopped by and tilted the machinc back and we were able to take the pieces off from the bottom (15 min). We found a baby sock stuck in the washer pump which casued the leak. We replaced the piece and now the washer is back to normal. Thanks for all your help. David

Jerry C, September 17, 2012

Hello David,

I'm glad to hear that you were able to find the issue and repair the washer. Tilting the washer is OK, it is more hazardous and there is less room to work, but if you were able to make it work out for you, great!

Thank you for using managemylife.com and let us know if you need any assistance in the future.

Jerry C

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