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Shop Vac Shop vacmodel #400

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GE True Temp oven not heating

i have a GE True Temp wall oven which was installed in my home new. the oven turns on and the digital screen says that it is heating but it is not getting as hot as it should. When it says 400 degrees it is probably only 200. I have noticed several times that the breaker for the oven has flipped itself off. tenant claims that if she sits next to oven and keeps increasing the temperature by pushing the button that eventually the oven gets hot it has a self cleaning option which one of my tenants allegedly used in conjunction w/ cleaning spray, causing a fire in the oven. I was told that the thermostat may be fried and is potentially replacable so I was looking for directions on removing this part and trying to price the part itself, but the only numbers I found were on the inside of the oven door and according to sears website they are not the correct numbers. the numbers are 326B1230P001 please advise, thanks Laurel Buchanan

Posted June 09, 2011

Answers

Barbara H. , June 09, 2011

It can be very frustrating having an oven that does not heat. I can see after a fire in the oven it may be difficult to determine the low heat issue. If you would like to have an experienced technician diagnose and make repairs to make sure everything is working and safe, an option would be to use the scheduler at Sears Home Services at the link below. While you wait for the expert , you might want to take a look at another no heat question for a GE True Temp oven. I attached below.

Joey S, June 10, 2011

Thank you for your question and I understand your concern.

Having the model number would provide a better answer. The model number should be located on the front frame behind the oven door between the door hinges and not on the door itself.

Based on your symptom and details one of the two heating elements may be faulty or it's because the one of the two circuit breakers is tripping or it could have a faulty temperature sensor probe. Without the model number I won't be able to provide any specific part numbers or prices.

I recommend calling and setting up a service appointment to diagnose and repair your oven since it's tripping the breaker. The service fee will be approximately $130.00 to come out and diagnose the failure. The service fee will also include the labor but not parts.

You can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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