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Rheem Heat pumpmodel #PCB

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GE microwave JVM2070SK02 touch screen is frozen

GE microwave JVM2070SK02 touch screen is frozen and does not respond to finger pressure. The fan and light buttons work. Trying to figure out if i will only need a new control panel (part # WB07X10972) or a control panel and a PCB Sub asm (part # WB27X10901)

Posted September 03, 2011


Barbara H. , September 03, 2011

microwaves are relied on in today's busy kitchens. i can see you are currently having issues with your model. while you wait for the expert you can check the schematics and parts list if you like at sears parts direct that can give you an idea of parts cost. if you would like to have the unit repaired by a technician , an option is the sears home services link below.

Mark T , September 05, 2011

thank you for your question.

i am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. that's why i strongly warn you to have this repair handled only by a qualified service technician. you can schedule service online with sears home services or by calling 1-800-4-my-home.

normally at managemylife.com we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.

thank you for using manage my life.

mark t.

Matthew, June 19, 2012

if your keypad still lights up, but does not respond, i can fix it. ge and others will tell you not repairable and you need to buy a $300 to $500 control panel. you must be able to remove the control panel and send it to me. i can tell you how if needed. email me for more information. em.ka.ventures@gmail.com


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