Kenmore Elite Residential washermodel #11027087603
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Kenmore Elite Oasis HE Washer - UL Error Code
Hi everyone! I purchased a used washer/dryer set, and just recently it started to come up with the UL error code towards the end of the wash load. It will go until there is about 12 minutes left, and then say "UL", no matter how many clothes I have in there. It doesn't spin the clothes all the way, so they stay soaking wet! I don't want to pay TONS of money to have this repaired, so I'm trying to get an idea of what the problem may be...as well as maybe an idea of how much it would cost to fix. Model #110.27087603 Serial #CT5070567 Thank you!
Posted March 07, 2013
Henry, March 07, 2013
Good afternoon.... I can appreciate your wanting to do the job yourself and save $. I did locate a link that will discuss your situation in greater detail. Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction. I hope this link will help guide you as to what might be wrong with your washer and have a nice day.
Joey S, March 08, 2013
Thank you for your question and I understand your concern.
The "UL" fault code indicates an un-balanceed load. If the washer load is not balanced, "UL" will display. If the load is balanced, then it could have a worn drive shaft assembly causing excessive friction causing the control board to sense an off balanced condition.
The outer tub assembly comes as an assembly with the shaft and bearings installed. The cost of the outer tub is apprxoximately $225.00. This does not include the service fee/labor.
There is a bearing kit available but it will require a service technician with the proper tools and knowledge to install the bearing kit and drive shaft. It would likely cost as much to have just the bearings and shaft replaced as it would to replace the tub assembly.
If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.
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