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Kenmore Elite Washing machinemodel #79629278000

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LG Washer Machine "OE" Error. Attempt to fix with comments...Help

Thank you for your time.... I have a LG Tromm Front Loading Washing Machine,(WM2075CW). The machine erratically gave an "OE" error code. I read the owners manual and discovered that it could be related to the filter, drained and cleaned filter, ran unit several times before error came back, repeated the first step, then discovered that the drain pipe to the house was not vented, fixed that, ran unit several times, then error. Researched problems on the internet, found problem could be the impeller or pump motor. Pulled machine apart, impeller was intact, the motor works 100%, took impeller to appliance center to confirm, no issues. Reassembled, ran unit, OE error again. Please help me to the next probable cause. The machine is only 4 maybe 5 years old. Thank you again, your time is greatly appreciated.

Posted December 22, 2011

Answers

Jackie S, December 22, 2011

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

Landell , December 23, 2011

Hi Jason,

Thank you for submitting a question to Manage My Life.

Since you have already checked the drain pump filter, I recommend taking the tub to pump hose off and ensuring that it is not restricted with debris. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. Then check the pump to stand pipe (house drain) drain line. Make sure the drain hose has an air gap at the stand pipe. Water may be siphoning back into the washer, or if the pump has to force the water into the house plumbing this may cause an OE. The drain pump can be working as designed but if the water is not being pumped out fast enough due to a restricted drain hose the washer will give this error. Confirm that the washer is leveled properly. If the unit is not leveled properly, it will not drain properly. The front of the unit cannot be higher than the back or vice versa. If not properly leveled, the water can flow back into the machine. I am including the QC test in the images below. The QC test will check the water level frequency (pressure switch). If the QC test results are within normal limits you will need to make sure the control board is sending 120VAC to the drain pump. I have seen low voltage cause this issue. If the voltage is correct you will need to ohm the drain pump. The drain pump should ohm between 10 and 20 ohms. The next step may be to replace the drain pump.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or to purchase any parts needed; Sears Parts Direct .

I hope this is helpful. Check the things I have covered here, and if I may be of further assistance, include more details, in a reply to this post.

Landell

Frank, June 07, 2012

I have a top loading Sears Kenmore Washer Elite. My Model Number is 796.29272000 (It can be found on the left side of your Top Panel) If you need the water pump, as I did when looking into this "OE" error I looked around since SEARSDIRECTPARTS.com was quite expensive once shipping came into play. They wanted to charge me $75 for the part and $50 for expedited service which took 5 days. Yes its cheaper than the $139 service install and the $98 for the pump from service. Lookied around and I bought it here and saved BIG! http://www.appliancepartspros.com/Appliance-Parts/lg-pump-assembly-drain-item-number-ap5206579.aspx I also saw that this pump works for the following models as well: Kenmore 79629002000 Washing Machine Kenmore 79629002010 Washer Kenmore 79629272000 Washer Kenmore 79629272010 Washer Kenmore 79629272900 Washer Kenmore 79629278000 Washing Machine Kenmore 79629278010 Washer Kenmore 79629278900 Washer Kenmore 79629472000 Washer Kenmore 79629478000 Washer Read more: http://www.appliancepartspros.com/Appliance-Parts/lg-pump-assembly-drain-item-number-ap5206579.aspx#ixzz1xA4ZGPOi http://www.appliancepartspros.com

Frank, June 07, 2012

Heres the link:

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