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Kenmore Gas rangemodel #36275970690

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Problem with "door" message on gas range

I have a kenmore gas range, model 362.75970690. After cleaning the oven I cannot bake or broil. I keep getting the message "door" even though the door is not locked and opens freely

Posted December 22, 2012

Answers

Joseph P., December 22, 2012

The range not working properly can be an inconvenience and keep you from cooking a nice meal. I did some research and I was able to find a link that will provide you with some good information. I hope this helps with your range door troubles while you wait for your expert response.

Barbara H. , December 23, 2012

These kinds of problems are very unwelcome at this time of year. I will be happy to try to help. The link Joseph provided has good information. This error message is normally displayed only when the self clean cycle is used (or following the use of this cycle). It indicates a problem in the door switch or the door lock circuit. See image below. You can try making sure the door is secure by pressing in on it, then set a self clean cycle again, then cancel self clean. The lock error should stop after a few minutes. If it is still on, try disconnecting power to the range for about three minutes, then restore power. If the error returns, then there is a problem with the door lock or door assembly or the control panel. With the door open, if you can see the door lock mechanism extended, push in on the oven door light switch and hold it in until the latch hook retracts to the unlocked position. If the error persists, then I would recommend having the range tested and repaired by a technician. You can schedule a Sears technician here; Sears Home Services .

Please reply if further assistance is needed. Thank you for using Manage My Life.

Mike, December 26, 2012

I had replaced the oven ignitier on this range before so I knew my way around it a little. I discovered that the door locking mechanism,for the oven cleaning cycle, contacts a microswitch, which lets the system know when the door is locked. This microswitch was no longer working. I disconnected the switch and now the oven works fine. The self cleaning cycle for the oven is now disabled at least until, and if, I replace the microswitch. I also evicted the mouse that was living under the burner deck.

Barbara H. , December 27, 2012

It appears you have everything in hand for this repair and finding a new home for the wayward mouse. If we can be of any help in future, please let us know. Have a great New Year!

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