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Kenmore Microwavemodel #72180019401

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My Sears Microwave has stopped heating. Why? What do? Thanks

Model 721.80019401 Pls ask me about any further details.

Posted April 03, 2012

Answers

Lyle W , April 04, 2012

Check your settings. You may be able to reset all of the control boards inside the unit by completely unplugging the microwave for 5 minutes. Plug it back in and see if it heats properly. If not, then I recommend that you have the microwave serviced by a technician (or replace it). Microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as replacing fuses, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service. It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

NOTE: In this situation, replacing the microwave is often more economical then having it repaired. You can view current models on the Sears.com website. Here is a link for a replacement microwave at a reasonable price: Kenmore 30" Microhood Combination, Black .

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