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Kenmore HE2 Washer Not Spinning
I have a Kenmore HE2 Plus washing machine (model 110.47532600). I started getting an F1 error message and the machine was not spinning the clothes..they came out sopping wet. After reading the posts on Manage My Life, I replaced the pump at the bottom of the machine and the CCU a few weeks ago. The machine worked okay for the most part after that (it would spin the clothes fast), though a few loads like small rugs still came out very wet. Now it is not spinning at all. What is the next step?
Posted October 21, 2012
Henry, October 21, 2012
good afternoon... f 1 is usually a form of communication disruption of some kind. i have provided a link below that will give a full page of issues that would cause the unit not to spin. review this data while you are waiting for an expert response. i hope this is helpful to you and have a nice day.
Lyle W , October 23, 2012
if that f1 is being displayed again, then you may have another problem with the central control unit (ccu).
Alden, November 28, 2012
after replacing the control unit and pump and still not having a machine that would spin the clothes, i ended up calling sears home services. they sent me an estimate for $79.95 for the visit with 15% off..or $67.95 (it would obviously be more if i needed parts replaced). the guy couldn't get the problem to recur -- he said i might be using too much detergent or i might have my drain house too far down the drain pipe..they only need to intersect for a few inches. so far so good. then he charged me over $100! sears refuses to tell me why the charge was higher than the estimate they gave me. it couldn't have been the amount of time. the dude was only here for ten minutes. i am disputing the charge with my credit card card company. i have had a good experience with sears parts and managemylife but i'd think twice before calling sears home services.