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Kenmore Elite Oasis Washer: F1 and F51 Error Codes
Hello, I have a Kenmore Elite Oasis Washer (Model No. 110.27087603) and have been receiving the F1 and F51 error codes for the past couple of years. I've been able to work around it and get the machine to finish each load, but it has now gotten to the point where it will not continue past 20 minutes the start time. I am unable to finish any load of laundry. The F1 error code no longer appears and now the F51 code is the only one that appears. What part must I replace for the machine to function properly? Thank you.
Posted November 24, 2010
Joseph P., November 24, 2010
I understand how inconvenient it can be to have an error code no your washer since this can keep it from working properly. While you are waiting for an expert answer, I did manage to find a link that will provide you with more information about your problem. I hope my link is useful.
Mark T , November 26, 2010
Thank you for your question.
I am sorry you are having problems with the washer. The F 01 error code usually fixed with a new machine control board but if it has not been giving you that code for awhile follow the instructions below for the F 51 error code. The F-51 error code on this washer indicates that the machine control board in the console detects a motor RPS (Rotor Position Sensor -- tachometer) failure. This can be caused by a number of different problems. You could have a bad RPS sensor, a failed motor, a wire harness connection problem or an item stuck between the spin basket and the outer tub that is interfering with spin basket rotation. A water filling problem could also cause this code to be displayed since the basket would have excessive friction if water is not entering the machine properly. With the washer off, spin the basket to see if it rotates freely. If you detect resistance or suspect that an item is stuck between the basket and the outer tub, you will likely need to remove the basket and check this area. The procedure for removing the basket is shown in the first image below. Remove the basket and check for foreign objects or debris.
If the basket spins freely, make sure that your water supply cut-off valves are fully open. Shut off the water supply and remove the hoses from the connections on the back of the washer. Place the ends of the hoses in a bucket and briefly turn on the water supply to check the flow and water pressure coming from the end of the hoses. Check the inlet water valve screens for deposits or debris that could interfere with the water fill. The motor will begin to spin the basket before the washer completes the filling function. If the filling is slow, it could cause the F-51 code.
If the water supply is okay, you could have a wire harness connection problem, failed RPS sensor or a number of other failures. If you are technically advanced and have a volt/ohm meter, you can use the technical information provided in the third image to try and diagnose your likely failure. NOTE: This information is intended for technicians. Follow electrical safety guidelines when using this information. Unplug the washer to disconnect electrical power before accessing internal components. Internal metal edges in the washer can be sharp. Protective gloves are recommended.
I recommend that you unplug the washer and access the control board first. Check the wire harness connections on the P10 and P5 plugs first. Measure the resistance through the motor and the RPS sensor as shown below. This may point you in the direction of your failure. If you need more help, reply with additional details.
This is often a difficult failure to diagnose and repair in an Oasis washer. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .
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oasishell, December 02, 2010
Thank you for all your help! I'll be sure to check everything you suggested!
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