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Kenmore Washer 70 series heavy duty plus. 110.82372610
This is a older top load washer maybe 10-20 years old. The unit will not spin and drain out the water. Tried restarting the cycle and it did not work. Looking for step by step information to fix the problem and what parts might be needed to fix it.
Posted September 21, 2011
James, September 21, 2011
i'm sorry to hear that you are having some difficulties with your kenmore washer. i did some research for you at managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. the link is attached below. the expert who will assist you, can walk you through a repair like this or let you know if this may be something a technician should perform. he can also verify parts that may be required for you to order. if you do decide to schedule service and have a qualified technician help you, i have also attached a link to searshomeservices.com. i hope these links provided will assist you.
Joey S, September 23, 2011
thank you for your question and i understand your concern.
your washer is older than 20 years old and a lot of the parts are no longer available including the drain pump. you would be better off replacing it rather than attempting to repair it.
before the washer will be allowed to spin the water must be drained to the point that the water level pressure switch trips and then it would allow the control magnet to engage and shift into spin. if the motor is running in the spin and drain mode and it's not draining then it likely has a seized drain pump and possibly a damaged drive belt too. the first thing to do is to disconnect the power cord and then removes the rear panel. you will see the drain pump over on the right side that is driven by the belt. grab the belt and pull it towards to tighten any slack and then move your hands left and right to see if you can free up the seized drain pump. plug the washer back in and then place the timer in the spin cycle and pull the knob out and see if drains. if it drains then the drain pump had seized and it will likely seize up again.
this may be the issue. if not, please reply and i will be glad to assist you further.