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General slicer with vacu basemodel #402

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Kenmore HE4t model 110.45081 402 vibrating w/occasionalclink ing noise

I have a Kenmore HE4t model 110.45081 402 that is completely level but is vibrating pretty good and I also will occasionally hear a clinking noise. Clothes seem to be coming out wrinkled and sometimes they seem a little more damp than usual (could be my imagination though).

Posted March 29, 2011

Answers

James, March 29, 2011

I'm sorry about the difficulties that you are experiencing with your Kenmore HE4 washer . I did some research at managemylife.com and found an expert answer to a similar question that may assist you until your expert can respond. I have attached the link below. If you decide you would like to schedule service and have a qualified technician help you, I have also attached a link to searshomeservices.com. I hope these links will help until your expert can respond.

Lyle W , March 31, 2011

Even though you indicate that the washer is level, I recommend that you check the stability of the leveling feet. Press down firmly on the diagonally opposing corners to check for up and down play. If you detect play then I recommend that you adjust the leveling legs to eliminate the movement. This may provide better stability to the washer during the spin mode so that it won't vibrate and make noise.

If that does not help, you may have a problem with the spin basket and/or the rear tub shell/bearing. You can check that issue by opening the washer door. With the washer empty and the unit turned off, press up on the top front edge of the stainless steel spin basket and check for upward play in relation to the outer plastic tub. Spin the basket a few degrees and check it again. Continue checking for upward play in that spin basket around the entire 360 degrees of rotation. If you find an area where you detect significant upward play of the spin basket in relation to the outer plastic tub, then you probably have a broken spin basket. That component has an extended limited parts warranty that is described in your owner's manual. Here is a link for your owner's manual in case you need it: Owner's Manual (It may take a minute or two for that manual to download.) You would have to pay for the labor of a Sears Technician to diagnose and repair that part but the part would be covered. The rear tub shell/bearing often needs to be replaced at the same time. That part has a limited 10 year parts warranty. If you suspect that the spin basket is broken and/or that rear bearing is bad, I recommend that you schedule the washer for service by a Sears Technician. Here is a link to the Sears Service website where you can schedule service: Sears Home Services .

If the spin basket and bearing appear to be okay, you could have a problem with a suspension shock or other components. Reply with additional details if you need more help with this problem.

Mary, April 26, 2011

The stablilty seems to be fine. I also set a glass of water w/in 6" from the machine and observed it during a spin cycle. There was very little rippling (only noted when I got down on my hands and needs to check it). I checked the tub and found no excess play.

Lyle W , April 27, 2011

For Mary: According to your description, it sounds like you checked all of the common issues that will cause vibration in the washer. You could have a problem with that rear tub bearing or the suspension system in the washer. You will probably need to have a service technician diagnose and repair the washer. I provided a link for the Sears Service website below this link. If you need more help, reply with additional details and the full model number of your washer.

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