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Craftsman Rear engine mowermodel #ZTS7500

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craftsman 7500 craftsman zts 7500

my mower has stopped starting. when I turn the key it clicks. I have tried all the things the tech told me to try with past problems. I think my warranty is out and I haven't received a response from the email I a few days a go to check on it. I have changed out the solenoid and that didn't fix the problem. but now I can hear the starter turn when I turn the key but the engine doesn't start. i believe that the starter may be bad but im not sure.

Posted May 29, 2013


Yadira B, May 29, 2013

searspartsdirect.com is always a great resource to find the answers to your parts questions. your sears partsdirect expert will research your question and respond within two business days but usually sooner. thank you for using searspartsdirect.com!

Rachel Morgan, May 31, 2013

thank you for contacting searspartsdirect.com with your questions about your craftsman rear engine riding mower. i am so sorry to hear it wont start. i can understand how frustrating that can be, especially after you have already put so much work into it already. i will be happy to help you with this.

i recommend we first check and see if your mower is still in warranty. to do that, contact our partsdirect department. with your information (name, phone number and address), we can determine when the mower was purchased and if it is still in warranty. since we don't want you to put your personal information on this public forum, i recommend you go to www.searspartsdirect.com and click to chat with an associate. you can also contact us at 1-800-366-7278. if your rider is in warranty, you will be able to set up service by going to www.searshomeservices.com or calling 1-800-469-4663.

next i recommend reviewing the troubleshooting section of your owner's manual. on page 33 there is a list of things to check when the engine will not start. . if you do not have the manual, please respond to this thread with your model number off of the mower and i will send you the link to view it on line. the zts 7500 model mower was produced with 8 different engines and size deck combinations. to locate the correct parts for your model, we will need to know which version of the mower you own. on the mower, there will be a label with a model number that starts with 107. it is always located with the serial number and is normally on the fender below the seat. that model number will show which engine you have. your model will have either a kohler engine or a briggs and stratton engine and will be between 19 to 26 horsepower. it is always best to get the model number off of the mower itself, as the manual will not have the last number. this last number is crucial as it shows engineering changes, parts the manufacturer changed from one production to the next. it could be something as small as a bolt and as major as the complete engine. 

once you have completed the check list, there are parts that should be tested to see if one has failed. check the battery, the seat switch, the pto switch, the interlock switch and circuit breaker. any time you make multiple attempts to start the engine, it causes wear on the ignition switch, the solenoid and the spark plug.  since you have already changed the solenoid, i recommend checking the ignition switch. if the switch needs to be replaced, you should replace the spark plug at the same time. if you need assistance with how to test the switch, please respond to this thread with your complete model number so i will be able to see which switch is on your mower. you may also want to test the solenoid, just to make sure you didn't get a defective one.

if the above checks out, it could be the starter itself. over time the brushes in the starter may wear or break. you can either take it apart and clean it throughly, or it might be easier to replace it. if the mower was stored with fuel in it, you may have a clogged carburetor. a good way to check the carburetor is to remove the float bowl. if you see white power, green algae or tarnish in the bowl, you should replace the carburetor. if you need to replace the carburetor, i recommend protecting the new carburetor by using fuel stabilizer in the gas. it will keep the fuel fresh for 2 years and prevent future problems. i have included that link for you.

fuel stabilizer

i hope this answers your questions. if i can be of any further assistance, please respond to this thread. thank you for choosing sears, we appreciate your business. 

Jim, July 21, 2013

linda b incredible long and pre calculated answers don't help... if you want it to start and you can hear it turning over but nothing fires up simply undo the 2 bolts on the very top of the engine ( they have easy to turn tops for fingers or pliers) youll see the air filter pop it off as well, the you'll see a small hose with a little clamp on it... as you turn the key in the ignition tap the clamped area with a screw driver or pliers... boom ignition i've had the same problem for years... that should be the solution good luck


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